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Laszlo M.
Laszlo M.
User

Projects cannot be opened after 3.3 update  en

Autore: Laszlo M.
Visite 305, Followers 1, Condiviso 0  

Hello

I downloaded the 3.3 version and I also found that magicsite has been unable to complete the generation based on the given data for almost three days (I'm still waiting for a solution).

My bigger problem is that I can't open the project created with the existing version 2.12 for editing.

When I go to open it, it warns me that it will update the version, but it only creates a .backup file, which apparently cannot be opened, and from that it creates a backup.backup file and it goes on like this, even though I urgently need to write down the prices of a couple of products.

Thank you

László

Postato il
8 RISPOSTE - 1 UTILE - 1 CORRETTO
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

Click on the user name at the top right and select "My Profile", then click on "Download" and under "Other Version" you can also download version 2025.2.12.

This should allow the older project to be opened or not?

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Postato il da Daniel W.
Laszlo M.
Laszlo M.
User
Autore

Thanks Daniel, of course I solved it and downloaded the older version and it works before.

The 3.3 version, however, does not start, it freezes for a short time and then a .backup project, but cannot be opened.

Magicsite has been creating the page I gave it for 4 days, but it's still working on the do the magic part. I am waiting for a solution from Incomedia

thanks

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Postato il da Laszlo M.
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

I have no problems with version 2025.3.3, see screenshot below, I haven't tested MagicSite yet.

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Postato il da Daniel W.
Incomedia
Eric C.
Incomedia

Hello Laszlo,
after the backup is created, do you see two instances of the project in the list of available ones?
If so, please try to open the one not labeled as the backup, as the backup one is the copy remaining at the previous version, so if you open it and choose to create a backuo you will then find multiple backups of backups.

Regarding the generation, I am sorry about the issue.
Please go to the path C:\Users\UserName\AppData\Local\Incomedia\WebSite X5 - Pro on your computer.
There you will find a file called magicsite.json and a folder called Logs.
I kindly ask you to provide me with the magicsite file and the files in the Logs folder related to the generation attempt; their names should start with 20251121.
You can collect all the files in a .zip or .rar archive and attach it to your reply.
Thank you.

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Postato il da Eric C.
Laszlo M.
Laszlo M.
User
Autore

Szia Eric,

Igen, látom a két projektet, de nem lehet megnyitni őket, ahogy írtam is, mert betöltés közben lefagy, és újra létrehoz egy .backup projektet.

Csatoltam a generálással kapcsolatos .rar fájlt. Már nem a beküldött adatok alapján hozza létre az oldalt, kilépett, de a generálási opciót eltávolították.

Köszönöm

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Postato il da Laszlo M.
Incomedia
Eric C.
Incomedia

Hello Laszlo,
thank you for the files.
Can you provide me the IWZIP files or project folders of the projects you are attempting to import into 2025.3?
You can upload them to SwissTransfer or similar services, such as WeTransfer or TransferNow, archiving them as .rar in the case of folders, and provide a download link to support @ incomedia.eu (without the spaces).
Thank you.

Online translation:

Szia Laszlo,
köszönöm a fájlokat.
El tudnád küldeni az IWZIP fájlokat vagy a projektmappákat azokból a projektekből, amelyeket megpróbálsz importálni a 2025.3-as verzióba?
Feltöltheted őket a SwissTransferre vagy hasonló szolgáltatásokra, például a WeTransferre vagy a TransferNow-ra. Mappák esetén kérlek tömörítsd őket .rar formátumba, és küldd el a letöltési linket a support @ incomedia.eu címre (szóközök nélkül).
Köszönöm.

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Postato il da Eric C.
Incomedia
Eric C.
Incomedia

Hello Laszlo,
unfortunately the magicsite.json file is corrupted, and did not allow us to attempt finishing the generation.
We will restore 1 generation for your licence.
Update 2025.3.4, which contains several fixes related to project generation with MagicSite, will be released as a Beta soon, and later to all users.
I recommend trying a new generation once you have updated to it.
I remain available.

Online translation:

Szia Laszlo,
sajnos a magicsite.json fájl megsérült, és nem tette lehetővé számunkra, hogy befejezzük a generálást.
A licencéhez egy generálást vissza fogunk állítani.
A 2025.3.4-es frissítés, amely számos javítást tartalmaz a MagicSite projektgenerálással kapcsolatban, hamarosan Béta formában kerül kiadásra, később pedig minden felhasználó számára elérhető lesz.
Javaslom, hogy frissítés után próbálja meg újra a generálást.
Továbbra is rendelkezésére állok.

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Postato il da Eric C.
Incomedia
Eric C.
Incomedia

Hello Laszlo,
I converted the three projects into v2025.3 and sent a download link in reply to your e-mail.
I remain available.

Online translation:

Szia Laszlo,
A három projektet átkonvertáltam v2025.3-ra, és a letöltési linket elküldtem válaszként az e-mailedre.
Továbbiakban is rendelkezésedre állok.

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Postato il da Eric C.