Fatal error 
Autore: Marius T.Hi all
I believe that buying X5 and the upgades was a terrible ideea. Now I am stucked in a huge project which can't be rebuilt due to the huge ammount of information inside. Now I must play this game in the trap I entered ...
What is the problem now?
Image gallery refuse to show entirely. I have overwritten all images from Files, Image and Gallery folders (8.700 due to the duplicates that X5 generates). But I still have a few and the same thumbnails missing and none of the image can be enlarged on lick. Only on this page the other pages works fine beside the huge ammount of garbage generated by duplicates exported with a new name EVERY time.
https://www.softedu.eu/tehnologie.html
Cleared cache, tried in incognito on multiple browsers, I can not solve this.
Need help please. Another solution for image gallery maybe? This one is no reliable.
Hello Marius,
I am sorry about the issue.
What do you mean by "I have overwritten all images from Files, Image and Gallery folders (8.700 due to the duplicates that X5 generates)."?
Did you manually replace these files in the project folder or the hosting space, rather than adding the images in the project?
At the moment, inspecting the page shows several 404 errors associated to image files that could not be found.
When previewing this page, do you encounter the same situation?
Autore
Hi and thanks for the fast answer
I mean that after export from X5 I am uploading images and all to server. While each export is duplicating all images from the project it is a lot to upload. I am overwriting the images already on the server and copy the new ones.
Autore
I have checked a few images Eric, they are online there. The upload was ok. Why can't wee see them? Why can't access them from exported gallery? In teh X5 project everything looks fine. There is no over quota disk on the server.
Hello Marius,
my apologies, but I was not able to understand what you describe: are there some images that are not uploaded even though they should be in the project, and are you proceeding to add these manually to the hosting space?
What does this page look like, when previewing it? Are images missing and not opened?
Autore
And yes in preview I can see some thumbs but not a single one can't be enlarge on click.
Autore
Hi Eric
So let's take it step by step. Images are inside gallery in the X5 project. In the exported files I can see them. All of those images generated by X5 export are uploaded. Some of them are online - I can't check them all because are almost 8.000 images.
So I asume that the other images are uploaded too. But in the online gallery we have missing thumbs and more we do not have a SINGLE large image when clicking on thumb. But the images are online.
Please tell me if I explained proper.
There seems to be a general problem with the images in the new version, the program loses images.
I'm also missing images, sometimes just in the preview and sometimes also on the website.
The developers will have to search for errors in the program and fix the error.
Autore
Well Daniel this is the reason I do NOT upgrade. Every version is unfinished and they leave problems passing to the new version. I am using now version 16 and I can see from your answer that they did not solve this and maybe other perpetual problems.
I am studying now to make photoalbum with jAlbum free. We need of course and external sitemap creator to include this images.
If the old version is used then that seems to be a different problem.
With the new version you have to add the missing images again if they are also missing on the website.
Autore
From your description seems to be the same problem: an image added to the gallery is missing online.
Autore
Well ... if others which I am searching for help encounter the same problems I suggest to use free jAlbum.
Autore
Thank you all. I have to move in, so I solved this with an external gallery editor and removed entire gallery from project.
Thanks for reading and answers.
Autore
Coming back to see if Incomedia got some answers ... but of course not.
We must remember that PRO (Professional) may have some other meaning for Italians than it has for Danes, Swedes, Germans and other nationalities.
In Denmark we had a good lesson learned:
Italian design, food and wine (I love a good Amarone) is known for quality - but when it comes to technic, finish and accuracy there is some lacks.
Autore
Hi John
I am sorry but got nu clue ar You are reffering to. Îs this for this post?
Happy New Year!
X5 PRO should be a tool for professionals. A professional is per definition a person that has a kind of income of what he is doing.
If you make things for a person or a firm, you probably use a tool. You have to use good tools you can rely on. If a tool is broken, then you have to have it fixed, so that you can make and maintain your product. You have to rely on, that your tool is operational and if you have a professional partner he will of course fix your tool if you pay him for servicing and maintaining the tool.
If he is a professional partner, then he has the capability to repair your tool, and he knows you have customers that cannot wait long before problems are fixed.
This is the professional attitude.
If you have a good friend that has made a tool for you for free, then you cannot expect that he is ready to help you when you have troubles with your tool. You could say that if a tool is freeware or made by a good friend it can't be considered as a professional tool - even if some good freeware has an outstanding and quick response if you report problems.
If X5 were freeware you could expect the service you get on this forum.
But X5 is not freeware, and it has some extra in the name: X5 PRO.
My post was just to point out, that there might be different views from country to country, what is the meaning of PRO (professional).
Of course PRO could also stand for PROduct
By the way - I had some problems with the X5 slideshow. And It generated a lot of code for each slideshow/album.
So with some help from a friend, I made an alternative: A combined album, slideshow and map.
The simple version is here: https://bramminginfo.dk/billeder.html
I delivered material for this page: https://oplev.esbjerg.dk/oplev-bramming/bramming-150-aar/bramming-gennem-aartier
And here is a version https://bramminginfo.dk/udstillingsalbum/index.php where many of the images has texts (I) and locations (M)
The map later evolved to this: https://rundtidanmark.dk/ridmap/
Sorry no 3 link should have been this: https://bramminginfo.dk/udstillingsalbum/index.php?a=album_20151118
You use jalbum. If you later find a need for an alternative slideshow/album/map then you could contact me.
Hello Marius,
as you are using a version of WebSite X5 that is no longer supported, as it has been released several years ago, and you mentioned finding an alternate workaround with the external gallery tool, I no longer replied regarding this matter, as it seemed resolved through this solution.
If you can provide me with a copy of the project I can take a more in-depth look, but as you are currently using version 16 I can only offer limited support.
I remain available.
Autore
Hi Eric and Happy New Year
What are you telling me is that I can send you entire project to see where the problem is but you can look inside just a bit, to be limited support? Despite the fact I have posted the same problem of duplicate images in galleries since the version 16 was released and I have no answer still.
:-)
What do you mean!?
Hello Marius,
I mean that no bug fixes or similar interventions are possible, as this project comes from an outdated version, so I can only try to identify whether something can be done on the project itself regarding these duplicates.
I can see that in the past a colleague asked for the project, but it is unclear what happened later, as there were no other replies from you.
Autore
Hi
I have sent the proiect ar that tine. But no answer
Hello Marius,
perhaps there was a mistake in how the project was sent, and it was not received.
You can export it in Step 5 - Export, choosing the “Export the project” option to generate an IWZIP file.
You can then upload the file with SwissTransfer, TransferNow or similar services, and provide a download link to support @ incomedia.eu (without the spaces).
I remain available.
Autore
Hello Eric
I have sent it via sendgb.com
in the message it is written "for Eric"
Maybe it helps you to understand the issue, for me I believe is too late. Let's see.
Thank you!
Hello Marius,
I confirm that I received the file, I will check the situation as soon as possible.
Autore
Yves I have stern
Thank you
I have seen a few different people post about this image issue. I have it with background images. And looking at the config, X5 still has the image name and is configured, the image is just not showing. I have had to rename the image and add it back with a new name to make my images work again. Unfortunately I am not positive I do not have pages with this issue, my site is rather large.
Hello Marius,
I see that in the page tehnologie.html of this version of the project the external gallery is already being used, are there other pages where a regular gallery can still be found?
Autore
Hi, in almost every Page ...
I generated another IWZIP without including backup files, to check whether any of the duplicates could be found there, and published it on my hosting space as a test to check the galleries, looking at some of them I have noticed no issues with viewing the larger images when clicking, you can check here:
https://eric-c.websitex5.me/progetti/soft-edu
How many files do you have in your gallery and images folders on the hosting space, respectively?
Autore
Hi
We have:
Files 343
Gallery 7566
Images 625
Please delete the export files online we don t need duplicates for google reasons.
Hello Marius,
before it is deleted, could you confirm whether you have checked if there are galleries with this issue in this version as well, and on which page?
The ones I checked showed the larger image as intended.
Autore
Hi Eric
Once again: the issue in about the images exported in duplicates. Of course that in the online gallery you can see just last image linked to text, gallery or whatever.
I have no access to the folders that store images online in yout example, like Images Gallery or Files. I can see just the images are linked NOW with the last export but I cant see the residual images which were linked in previous exported process and now are useless.
For more then 4 years this is what I write: duplicate images in gallery, duplicate content online.
Autore
But please delete ASAP the content there. We don t need it.
Autore
So you have entire project.
Export it all on local(!).
Make some minor modification in one page. Not changing gallery content but some text. Keep in mind what image was modificed in THAT page.
Export again and you wil see tons of duplicates are exported from other pages without touching those other pages.
Hello Marius,
in my reply I was addressing this other issue you mentioned.
I checked the images generated after using an IWZIP with no backups and project optimization, resulting in a similar amount of images as you in the gallery folder for example (7255).
We will check whether the duplicate thumbnails that are present for some of these are generated because of an error, or if the image is used in multiple places.
I remain available.
Autore
Hi Eric
Indeed this was the question at that time and it remains.
Please tell me if you succedeed to make a new gallery (with any images) in the page in which I did not succedeed I mean https://www.softedu.eu/tehnologie.html
It is very strange: did u made several modification on some sections and the number of exported images does not increase?
Please check this issue.
Thank you, really appreciate your work here.
Hello Marius,
analyzing the project and the images found inside, there is an error with some of them, which are marked as used even though they are not, leading to them not being deleted when creating a project without backups, or deleting unconnected resources (in versions that have this function).
The impact of this, however, is minor, as only a few dozen duplicates are generated because of this, a small number compared to the thousands of images that work regularly in the project.
Some images may look as if they were duplicated, but this is because they can be found in multiple Galleries, and so additional instances of those images are generated because of this, and it is normal for this to happen.
When you see all images being uploaded again, this does not mean duplicates are being generated: matching files will simply be overwritten.
If you make changes to aspects that affect the whole site, such as in the header/footer, than you will notice all files being exported, rather than only some of them.
I remain available.
Autore
Hi Eric
Reading your answer there is one issue at least. Let me explain.
e
After some changes I do export web structure. Firts I am overwriting the page I just have changed. When eaxmine this page in browser I can see missing images in galleries. F5 ctrl R and so on to proper refresh.
Using Total Commander I choose SKIPP ALL when uploading the images from galleries.
It should be upload no image because I just have modifyed the text only.
Despite of that I have many many images uploaded again. You can see this in exported files. Do yiu want to send an archive of MY exported files?
Second, please answer if you did succeed to create a valid gallery inside that page TEHNOLOGIE.html
Thank you
Hello,
yes, it was possible to create a Gallery on the page, I did not encounter issues with viewing the images in full screen mode.
Regarding the export, I have not noticed an unusual amount of images compared to what was expected, even after some changes in the page.
Depending on what exactly is edited, the files related to that page may actually be uploaded again, but this does not mean duplicated of the images in the gallery are being created in the relevant folder: the same files will be overwritten.
Autore
Hi Eric
well, why I could not create a gallery on that page? can you share a sample of the gallery created inside that page please?
with the old questions we are walking on the same circle: same question and same answer but not he correct one while my problem is not solved. On first ocasion I will record some minor changes and then the export process with lot of duplicates.
Hello Marius,
when you encountered the Gallery issue, was the export done with Total Commander with the skip function for the uploads?
Regarding the other question: as I mentioned, a few images are duplicated because of an error, but most of the duplicates are there because those images are actually present in multiple parts of the project.
What is the amount of additional images you see in the relevant folder of the hosting space compared to before?
Please check the number of files before and after a change if possible, together with what change you made on what page.
Regardless, keep in mind that should this be a general issue with the software, rather than something due to a local factor (specific to the project or your computer), it will unfortunately not be possible to fix this as version 16 is no longer updated.
Autore
Hi
Total Commander.
Yes indeed this is the issue I am talking about for several years. A version that was not complteted and clean solved before the release of the next version.
Hello Marius,
perhaps some of the files related to the full-screen versions were also skipped by Total Commander, I would recommend checking the galleries after exporting through WebSite X5 directly as well.
Autore
Hi Eric
There is no reason for Total Commander to skip files. The issue is not about missing files but about excessive files in duplicates.
Hello,
I was referring to the issue with the Gallery not showing the larger version of the image, not to the duplicate files.