Fatal error 
Autor: Marius T.Hi all
I believe that buying X5 and the upgades was a terrible ideea. Now I am stucked in a huge project which can't be rebuilt due to the huge ammount of information inside. Now I must play this game in the trap I entered ...
What is the problem now?
Image gallery refuse to show entirely. I have overwritten all images from Files, Image and Gallery folders (8.700 due to the duplicates that X5 generates). But I still have a few and the same thumbnails missing and none of the image can be enlarged on lick. Only on this page the other pages works fine beside the huge ammount of garbage generated by duplicates exported with a new name EVERY time.
https://www.softedu.eu/tehnologie.html
Cleared cache, tried in incognito on multiple browsers, I can not solve this.
Need help please. Another solution for image gallery maybe? This one is no reliable.

Hello Marius,
I am sorry about the issue.
What do you mean by "I have overwritten all images from Files, Image and Gallery folders (8.700 due to the duplicates that X5 generates)."?
Did you manually replace these files in the project folder or the hosting space, rather than adding the images in the project?
At the moment, inspecting the page shows several 404 errors associated to image files that could not be found.
When previewing this page, do you encounter the same situation?
Autor
Hi and thanks for the fast answer
I mean that after export from X5 I am uploading images and all to server. While each export is duplicating all images from the project it is a lot to upload. I am overwriting the images already on the server and copy the new ones.
Autor
I have checked a few images Eric, they are online there. The upload was ok. Why can't wee see them? Why can't access them from exported gallery? In teh X5 project everything looks fine. There is no over quota disk on the server.
Hello Marius,
my apologies, but I was not able to understand what you describe: are there some images that are not uploaded even though they should be in the project, and are you proceeding to add these manually to the hosting space?
What does this page look like, when previewing it? Are images missing and not opened?
Autor
And yes in preview I can see some thumbs but not a single one can't be enlarge on click.
Autor
Hi Eric
So let's take it step by step. Images are inside gallery in the X5 project. In the exported files I can see them. All of those images generated by X5 export are uploaded. Some of them are online - I can't check them all because are almost 8.000 images.
So I asume that the other images are uploaded too. But in the online gallery we have missing thumbs and more we do not have a SINGLE large image when clicking on thumb. But the images are online.
Please tell me if I explained proper.
There seems to be a general problem with the images in the new version, the program loses images.
I'm also missing images, sometimes just in the preview and sometimes also on the website.
The developers will have to search for errors in the program and fix the error.
Autor
Well Daniel this is the reason I do NOT upgrade. Every version is unfinished and they leave problems passing to the new version. I am using now version 16 and I can see from your answer that they did not solve this and maybe other perpetual problems.
I am studying now to make photoalbum with jAlbum free. We need of course and external sitemap creator to include this images.
If the old version is used then that seems to be a different problem.
With the new version you have to add the missing images again if they are also missing on the website.
Autor
From your description seems to be the same problem: an image added to the gallery is missing online.
Autor
Well ... if others which I am searching for help encounter the same problems I suggest to use free jAlbum.
Autor
Thank you all. I have to move in, so I solved this with an external gallery editor and removed entire gallery from project.
Thanks for reading and answers.
Autor
Coming back to see if Incomedia got some answers ... but of course not.
We must remember that PRO (Professional) may have some other meaning for Italians than it has for Danes, Swedes, Germans and other nationalities.
In Denmark we had a good lesson learned:
Italian design, food and wine (I love a good Amarone) is known for quality - but when it comes to technic, finish and accuracy there is some lacks.
Autor
Hi John
I am sorry but got nu clue ar You are reffering to. Îs this for this post?
Happy New Year!
X5 PRO should be a tool for professionals. A professional is per definition a person that has a kind of income of what he is doing.
If you make things for a person or a firm, you probably use a tool. You have to use good tools you can rely on. If a tool is broken, then you have to have it fixed, so that you can make and maintain your product. You have to rely on, that your tool is operational and if you have a professional partner he will of course fix your tool if you pay him for servicing and maintaining the tool.
If he is a professional partner, then he has the capability to repair your tool, and he knows you have customers that cannot wait long before problems are fixed.
This is the professional attitude.
If you have a good friend that has made a tool for you for free, then you cannot expect that he is ready to help you when you have troubles with your tool. You could say that if a tool is freeware or made by a good friend it can't be considered as a professional tool - even if some good freeware has an outstanding and quick response if you report problems.
If X5 were freeware you could expect the service you get on this forum.
But X5 is not freeware, and it has some extra in the name: X5 PRO.
My post was just to point out, that there might be different views from country to country, what is the meaning of PRO (professional).
Of course PRO could also stand for PROduct
By the way - I had some problems with the X5 slideshow. And It generated a lot of code for each slideshow/album.
So with some help from a friend, I made an alternative: A combined album, slideshow and map.
The simple version is here: https://bramminginfo.dk/billeder.html
I delivered material for this page: https://oplev.esbjerg.dk/oplev-bramming/bramming-150-aar/bramming-gennem-aartier
And here is a version https://bramminginfo.dk/udstillingsalbum/index.php where many of the images has texts (I) and locations (M)
The map later evolved to this: https://rundtidanmark.dk/ridmap/
Sorry no 3 link should have been this: https://bramminginfo.dk/udstillingsalbum/index.php?a=album_20151118
You use jalbum. If you later find a need for an alternative slideshow/album/map then you could contact me.
Hello Marius,
as you are using a version of WebSite X5 that is no longer supported, as it has been released several years ago, and you mentioned finding an alternate workaround with the external gallery tool, I no longer replied regarding this matter, as it seemed resolved through this solution.
If you can provide me with a copy of the project I can take a more in-depth look, but as you are currently using version 16 I can only offer limited support.
I remain available.
Autor
Hi Eric and Happy New Year
What are you telling me is that I can send you entire project to see where the problem is but you can look inside just a bit, to be limited support? Despite the fact I have posted the same problem of duplicate images in galleries since the version 16 was released and I have no answer still.
:-)
What do you mean!?
Hello Marius,
I mean that no bug fixes or similar interventions are possible, as this project comes from an outdated version, so I can only try to identify whether something can be done on the project itself regarding these duplicates.
I can see that in the past a colleague asked for the project, but it is unclear what happened later, as there were no other replies from you.
Autor
Hi
I have sent the proiect ar that tine. But no answer
Hello Marius,
perhaps there was a mistake in how the project was sent, and it was not received.
You can export it in Step 5 - Export, choosing the “Export the project” option to generate an IWZIP file.
You can then upload the file with SwissTransfer, TransferNow or similar services, and provide a download link to support @ incomedia.eu (without the spaces).
I remain available.
Autor
Hello Eric
I have sent it via sendgb.com
in the message it is written "for Eric"
Maybe it helps you to understand the issue, for me I believe is too late. Let's see.
Thank you!
Hello Marius,
I confirm that I received the file, I will check the situation as soon as possible.
Autor
Yves I have stern
Thank you
I have seen a few different people post about this image issue. I have it with background images. And looking at the config, X5 still has the image name and is configured, the image is just not showing. I have had to rename the image and add it back with a new name to make my images work again. Unfortunately I am not positive I do not have pages with this issue, my site is rather large.
Hello Marius,
I see that in the page tehnologie.html of this version of the project the external gallery is already being used, are there other pages where a regular gallery can still be found?
Autor
Hi, in almost every Page ...
I generated another IWZIP without including backup files, to check whether any of the duplicates could be found there, and published it on my hosting space as a test to check the galleries, looking at some of them I have noticed no issues with viewing the larger images when clicking, you can check here:
https://eric-c.websitex5.me/progetti/soft-edu
How many files do you have in your gallery and images folders on the hosting space, respectively?
Autor
Hi
We have:
Files 343
Gallery 7566
Images 625
Please delete the export files online we don t need duplicates for google reasons.