WebSite X5Help Center

 
Raoul R.
Raoul R.
User

Homepage errors  en

Autore: Raoul R.
Visite 99, Followers 1, Condiviso 0  

Always risky, to praise bug solved. There is a catch, also this time.

Home page gives error, english and dutch version, seems to be browser related, does not replicate all the times the same. Fact is: https://www.clubtaxi.nl/ is unstable, while the https://www.clubtaxi.nl/index.php is, or seems to be stable.

Tried to fully upload all files, but error remains occuring

Postato il
14 RISPOSTE - 2 UTILI - 1 CORRETTO
Raoul R.
Raoul R.
User
Autore

same happens with /en/

Leggi di più
Postato il da Raoul R.
Raoul R.
Raoul R.
User
Autore

www.clubtaxi.nl/en/index.php and www.clubtaxi.nl/index.php are OK 

Leggi di più
Postato il da Raoul R.
Raoul R.
Raoul R.
User
Autore

and with mobile devices all sorts of distortions, like long blanks before the fold...

Leggi di più
Postato il da Raoul R.
Raoul R.
Raoul R.
User
Autore

Like this

Leggi di più
Postato il da Raoul R.
Raoul R.
Raoul R.
User
Autore

I deleted cache from device (mobile & PC) on which the distortions show, without result. Other devices show no problem on same browser (Chrome). Google browser seems to give solid results on all devices, Chrome and Edge presenting hick-ups

Leggi di più
Postato il da Raoul R.
Raoul R.
Raoul R.
User
Autore

I updated with links to index.php, removed all history from devices, and I seem to get better results. But people revisiting the site will have issues is my best guess. fyi

Leggi di più
Postato il da Raoul R.
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

The homepage is available under 4 different file names:

  • index.html
  • index.php
  • home.html
  • home.htm

Maybe set it to 1 and delete the 3 others on the web server.

Since I don't have a smartphone to test with, I can't write anything about these problems.

Leggi di più
Postato il da Daniel W.
Raoul R.
Raoul R.
User
Autore

yes I understand all that, but I cannot jump into the canonical coding etc without thinking about the possible  consequences. Plus it could create more unintended effects, since there have been duplicates. But main point is, it concerns all users, when a full upload tackles the issue, users need to know. Not?

Leggi di più
Postato il da Raoul R.
Raoul R.
Raoul R.
User
Autore

to be clear: I connect the issue to the latest update

Leggi di più
Postato il da Raoul R.
Raoul R.
Raoul R.
User
Autore

I can only find 2 versions on server, but it might be me or different setting

Leggi di più
Postato il da Raoul R.
Daniel W.
Daniel W.
User
Utente del mese DEUtente del mese EN

My website and 2 test sites show no problems with an empty area on the homepage after the update.

Leggi di più
Postato il da Daniel W.
Raoul R.
Raoul R.
User
Autore

good for you

Leggi di più
Postato il da Raoul R.
Incomedia
Eric C.
Incomedia

Hello Raoul,
there should not be multiple files corresponding to the homepage on your hosting space.
Unless you are using an Entry page, only index.html or index.php (if it has contents requiring it to be php) should be present.
Please check the properties of the homepage in Step 3 and make sure the option to give its file a custom name is disabled.
I would then recommend deleting index.html, index.php, home.html and home.php from the hosting space and re-upload the website so that only the right file will be present in the web space.
I remain available.

Leggi di più
Postato il da Eric C.
Raoul R.
Raoul R.
User
Autore

yes Eric, I did something bit more drastic with the same effect, delete site and upload :) and again, I thought sharing was key here. After changes I take all the devices in and around the house, the car, and it was therein I got first sign of issues. while other devices showed no issues, others did with use of some browsers.

i am up and running again, thanks

Leggi di più
Postato il da Raoul R.