Payment and delivery not on cfm mail 
Autore: Armin S.
Visite 893,
Followers 1,
Condiviso 27
Hello, when I receive an order mail from my online shopping, it doesn't show the information about payment method and delivery option of customer's oders. I am on version 9.0.8. 1831. Best regards Armin
Postato il
Hello Armin,
please try to install the most up to date vesion of the program, the 9.0.10.1842.
It's better if you first uninstall the old version and then install the new version, you can download the new version in the download section of your profile in answers, please let me know if you manage to solve it, thank you
Autore
Hello Michele,
I did as you said, then simulated an order but still no mention of payment method and delivery option on confirmation mail.
Regards
Armin
Hello Armin,
could you please attach here the screenshot of the email with the missing informations? thank you
Autore
Hello Michele,
Attached three screenshots.
Regards
Armin
Autore
Michele,
Here an other screen print.
Hello Armin,
I tried myself and it seems you left blank the field Email message under step 4-> shopping cart -> payment -> double click on the shipping method -> tab Email message.
This is why your email doesn't state anything after "Livraison", while the other informations seem write to me.
Please let me know, thank you
Autore
Hello Michele,
That was my fault
Many thanks for your tip, this solves my issue.
Most grateful. Regards
Armin