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Tom S.
Tom S.
User

Template Pack Will Not Install  en

Autore: Tom S.
Visite 2607, Followers 2, Condiviso 46  
Parole Chiave: dont,this,understand

I've just downloaded Template Pack but it will not install, it reports that it cannot find the location to install to and asks if I want to indicate it manually, whioch I have done 3 times with the same result?

Any help appreciated,

Kind Regards,

Tom

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6 RISPOSTE - 1 CORRETTO
Incomedia
Claudio N.
Incomedia

Hi Tom,

Seems that the installation folder of WSX5 V9 can't be found in the windows' register. Did you install it in different folder than the default one?

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Postato il da Claudio N.
Declan B.
Declan B.
User

I have the same problem. Any suggestions?

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Postato il da Declan B.
Kevin Brown
Kevin Brown
User

I am also haveing the same problem.  Is there anyone from this company going to answer?

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Postato il da Kevin Brown
Kevin Brown
Kevin Brown
User

Sorry, I also did a straight default install.

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Postato il da Kevin Brown
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Steve J.
Incomedia

@Declan: I see you solved, becuase there's a license already registered for the Template Pack.

@Kevin: all you need to do is launch the setup file and be sure you select the correct folder. Normally the folder is C:\Program files\WebSite X5 v9 - Evolution.

We had other customers with the same problem and they solved becuase of the incorrect path the entered. Let me know.

Please also be sure to have that folder (C:\Program files\WebSite X5 v9 - Evolution) present on your PC.

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Postato il da Steve J.
Kevin Brown
Kevin Brown
User

Hi Steve, Thank you, I now have installed my template packs.  The default install put X5 in C:\Program Files (x86)....  I have re installed to c:\program files\...  Everything is now ok.  For now

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Postato il da Kevin Brown