WebSite X5Help Center

 
Tom S.
Tom S.
User

Template Pack Will Not Install  en

Autor: Tom S.
Visited 2605, Followers 2, Udostępniony 46  

I've just downloaded Template Pack but it will not install, it reports that it cannot find the location to install to and asks if I want to indicate it manually, whioch I have done 3 times with the same result?

Any help appreciated,

Kind Regards,

Tom

Posted on the
6 ODPOWIEDZI - 1 PRAWIDłOWA ODPOWIEDź
Incomedia
Claudio N.
Incomedia

Hi Tom,

Seems that the installation folder of WSX5 V9 can't be found in the windows' register. Did you install it in different folder than the default one?

Czytaj więcej
Posted on the from Claudio N.
Declan B.
Declan B.
User

I have the same problem. Any suggestions?

Czytaj więcej
Posted on the from Declan B.
Kevin Brown
Kevin Brown
User

I am also haveing the same problem.  Is there anyone from this company going to answer?

Czytaj więcej
Posted on the from Kevin Brown
Kevin Brown
Kevin Brown
User

Sorry, I also did a straight default install.

Czytaj więcej
Posted on the from Kevin Brown
Incomedia
Steve J.
Incomedia

@Declan: I see you solved, becuase there's a license already registered for the Template Pack.

@Kevin: all you need to do is launch the setup file and be sure you select the correct folder. Normally the folder is C:\Program files\WebSite X5 v9 - Evolution.

We had other customers with the same problem and they solved becuase of the incorrect path the entered. Let me know.

Please also be sure to have that folder (C:\Program files\WebSite X5 v9 - Evolution) present on your PC.

Czytaj więcej
Posted on the from Steve J.
Kevin Brown
Kevin Brown
User

Hi Steve, Thank you, I now have installed my template packs.  The default install put X5 in C:\Program Files (x86)....  I have re installed to c:\program files\...  Everything is now ok.  For now

Czytaj więcej
Posted on the from Kevin Brown