WebSite X5Help Center

 
Anton Tajanlangit
Anton Tajanlangit
User

Control Panel issue  en

Autore: Anton Tajanlangit
Visite 2417, Followers 1, Condiviso 0  

I am trying to access my Control Panel on www.mywebsite.com/admin using the info in 4. Advanced Settings -> Access Management but it doesn't work. I am using the latest version of Website X5 Evolution, i.e. ver 10.1.4.45. What do I enter for my username and password?

Postato il
7 RISPOSTE - 1 UTILE - 1 CORRETTO
Stefan M.
Stefan M.
User

You can change youre username en password in advanced setting. Change it and try it, when you change it upload youre website again to youre server.

in advanced setting you see you name, username and password maybe you write youre name and not youre username? 

Leggi di più
Postato il da Stefan M.
Der Zwoemti
Der Zwoemti
Moderator

AND delete COOKIES in Browser

Leggi di più
Postato il da Der Zwoemti
Anton Tajanlangit
Anton Tajanlangit
User
Autore

Hi Stefan & Der Zwoemti, it's not working. When I type http://www.mywebsite.com/admin into my address bar, another website is loaded, which is http://website.1and1.com/#top Why is this? And even if I enter my username and password in this unfamiliar site (from Advanced Settings -> Access Management), it says wrong username and password.

Where did "www.mywebsite.com" go?

Leggi di più
Postato il da Anton Tajanlangit
Anthony A.
Anthony A.
User

Anthon

what is your domain name?

Leggi di più
Postato il da Anthony A.
Anthony A.
Anthony A.
User

did you register www.mywebsite.com? who is the registrar?

who is your host company?

Leggi di più
Postato il da Anthony A.
Anton Tajanlangit
Anton Tajanlangit
User
Autore

My host company is GoDaddy. The site www.mywebsite.com is not mine. It's supposed to be the site I have to enter in order to access my Control Panel, according to Website X5's user manual.

Unless there's a mistake somewhere...

Leggi di più
Postato il da Anton Tajanlangit
Anton Tajanlangit
Anton Tajanlangit
User
Autore

I found the answer: "mywebsite" should be replaced by the actual name of the website being built.

How silly of me!

Leggi di più
Postato il da Anton Tajanlangit