WebSite X5Help Center

 
Anton Tajanlangit
Anton Tajanlangit
User

Control Panel issue  en

Author: Anton Tajanlangit
Visited 2477, Followers 1, Shared 0  

I am trying to access my Control Panel on www.mywebsite.com/admin using the info in 4. Advanced Settings -> Access Management but it doesn't work. I am using the latest version of Website X5 Evolution, i.e. ver 10.1.4.45. What do I enter for my username and password?

Posted on the
7 ANSWERS - 1 USEFUL - 1 CORRECT
Stefan M.
Stefan M.
User

You can change youre username en password in advanced setting. Change it and try it, when you change it upload youre website again to youre server.

in advanced setting you see you name, username and password maybe you write youre name and not youre username? 

Read more
Posted on the from Stefan M.
Der Zwoemti
Der Zwoemti
Moderator

AND delete COOKIES in Browser

Read more
Posted on the from Der Zwoemti
Anton Tajanlangit
Anton Tajanlangit
User
Author

Hi Stefan & Der Zwoemti, it's not working. When I type http://www.mywebsite.com/admin into my address bar, another website is loaded, which is http://website.1and1.com/#top Why is this? And even if I enter my username and password in this unfamiliar site (from Advanced Settings -> Access Management), it says wrong username and password.

Where did "www.mywebsite.com" go?

Read more
Posted on the from Anton Tajanlangit
Anthony A.
Anthony A.
User

Anthon

what is your domain name?

Read more
Posted on the from Anthony A.
Anthony A.
Anthony A.
User

did you register www.mywebsite.com? who is the registrar?

who is your host company?

Read more
Posted on the from Anthony A.
Anton Tajanlangit
Anton Tajanlangit
User
Author

My host company is GoDaddy. The site www.mywebsite.com is not mine. It's supposed to be the site I have to enter in order to access my Control Panel, according to Website X5's user manual.

Unless there's a mistake somewhere...

Read more
Posted on the from Anton Tajanlangit
Anton Tajanlangit
Anton Tajanlangit
User
Author

I found the answer: "mywebsite" should be replaced by the actual name of the website being built.

How silly of me!

Read more
Posted on the from Anton Tajanlangit