I can't open the software anymore
Autor: P S.
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Hello ,
I can't opent the software anymore ,i have made a prtsc .See in attachment.
If i have to reload the software do i lose our projects ?
Software X5v10
Posted on the
install .net framework 4, from microsoft
http://www.microsoft.com/en-us/download/details.aspx?id=17718
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Good Luck
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Autor
Hello ,
I have done this and made a whole pc update ,but sorry no result.
If i reinstal the X5 software do i lose the projects ?
Thanks for cooperation
Patric
If you do not have backup of your project files I suggest to have a copy of your incomedia folder inside your "my document". then install it the x5 program.
don't uninstall the first one, see if that fix the damage files. if it did not let you to install without uninstall, then go ahead and uninstall it.
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Good Luck
New version won't open.
I have today purchased the Professional X5 version 11 edition for £149 and it will not open.
An error message says, "imRegister.exe - .NET Framework initialization error. Unable to find a version of the runtime to run this application."
I am using Windows XP SP3 and my default browswer is Firefox v. 35.0.1.
I then uninstalled the software and the .NET Framework 4 extended which it installed and I "repaired" my existing .NET Framework using the Microsoft download and started again with no other apps running and the same thing happened.
How do I get this to work?
Autor
Hello Anthony ,
First of all thanks for support .
The problem is not yet solved
1/I have re install the software ,before deleting previous software.
result was the same.
2/I have taking our project maps out of the files and go delete the x5 software.
3/but i show some other general problem ,see attachment
It have something to do about the specifications ,but i can't make them better.
On my impression some other people can have this problem also .
Have a fine day,
Patric
you have win7, go ahead and download .net framework 4.5, that should solve your problem
http://www.microsoft.com/en-us/download/details.aspx?id=30653
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Good Luck
Hello P S.,
I would also suggest you to download the latest installer from your profile here on answers.websitex5.com you find under "downloads" and then install this one.
Many thanks!
Autor
Hello to All ,
Thanks for cooperation but the problem still exist ,there is a part of the starpage
not possible to use .
Now i have delete the software and aftrer restart the pc re load the software
but get the message
Cyclisch redundantie controle ,problem .it was not possible to re install the software.
Now i have reload the software but in a other pc user ,near every thing is perfect now .
But now i can't reload the project files ? how is the exact process to re input these project files
in the reload X5 software ?
place the folders you had inside your other pc into exact folder, then make a copy of project.iwprj and rename it to old-project.iwprj and import it inside your program.
if you used any image, videos, files, etc inside your project, make sure to copy them to the same path as other pc.
if this post is the correct answer, please mark this answer as correct answer.
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Good Luck