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P S.
P S.
User

I can't open the software anymore  en

Author: P S.
Visited 2224, Followers 1, Shared 0  

Hello ,

I can't opent the software anymore ,i have made a prtsc .See in attachment.

If i have to reload the software do i lose our projects ?

Software X5v10

Posted on the
9 ANSWERS
P S.
P S.
User
Author

Hello ,

I have done this and made a whole pc update ,but sorry no result.

If i reinstal the X5 software do i lose the projects ?

Thanks for cooperation

Patric

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Posted on the from P S.
Anthony A.
Anthony A.
User

If you do not have backup of your project files I suggest to have a copy of your incomedia folder inside your "my document". then install it the x5 program.

don't uninstall the first one, see if that fix the damage files. if it did not let you to install without uninstall, then go ahead and uninstall it.

if this post is the correct answer, please mark this answer as correct answer.

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Good Luck

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Posted on the from Anthony A.
Arnold Page
Arnold Page
User

New version won't open.

I have today purchased the Professional X5 version 11 edition for £149 and it will not open.

An error message says, "imRegister.exe - .NET Framework initialization error. Unable to find a version of the runtime to run this application."

I am using Windows XP SP3 and my default browswer is Firefox v. 35.0.1.

I then uninstalled the software and the .NET Framework 4 extended which it installed and I "repaired" my existing .NET Framework using the Microsoft download and started again with no other apps running and the same thing happened.

How do I get this to work?

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Posted on the from Arnold Page
P S.
P S.
User
Author

Hello Anthony ,

First of all thanks for support .

The problem is not yet solved

1/I have re install the software ,before deleting previous software.

result was the same.

2/I have taking our project maps out of the files and go delete the x5 software.

3/but i show some other general problem ,see attachment

It have something to do about the specifications ,but i can't make them better.

On my impression some other people can have this problem also .

Have a fine day,

Patric

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Posted on the from P S.
Anthony A.
Anthony A.
User

you have win7, go ahead and download .net framework 4.5, that should solve your problem

http://www.microsoft.com/en-us/download/details.aspx?id=30653

if this post is the correct answer, please mark this answer as correct answer.

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Good Luck

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Posted on the from Anthony A.
Incomedia
Claudio D.
Incomedia

Hello P S.,

I would also suggest you to download the latest installer from your profile here on answers.websitex5.com you find under "downloads" and then install this one.

Many thanks!

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Posted on the from Claudio D.
P S.
P S.
User
Author

Hello to All ,

Thanks for cooperation but the problem still exist ,there is a part of the starpage

not possible to use .

Now i have delete the software and aftrer restart the pc re load the software

but get the message

Cyclisch redundantie controle ,problem .it was not possible to re install the software.

Now i have reload the software but in a other pc user ,near every thing is perfect now .

But now i can't reload the project files ? how is the exact process to re input these project files

in the reload X5 software ?

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Posted on the from P S.
Anthony A.
Anthony A.
User

place the folders you had inside your other pc into exact folder, then make a copy of project.iwprj and rename it to old-project.iwprj and import it inside your program.

if you used any image, videos, files, etc inside your project, make sure to copy them to the same path as other pc.

if this post is the correct answer, please mark this answer as correct answer.

------------------------------------------------------------

Good Luck

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Posted on the from Anthony A.