Make a print screen of the error message, so that we can say more. You may be an image file no longer properly yet.

JJ.

Hello Irena,

please attach a screenshot of the software windows, so we can understand better.

Let me know.

Hello. I can't export iwzip file to the disk and also I can't import that file from the disk to the program. All I can do is to save the site and published it. I can't make the last version of iwzip file. So - if my PC crashed (I hope not), I can't import my webpage into the program. I really don't know how to fix that. Any idea, please?

Regards, Irena

You havean invalidor defectsfile(imageorPDFand so on)in your project.
Intheerror message when youexport,you can seethe path andname of theencryptedfile.
at the same place you can findaindex.xmlFile,where you canfind theorigin of the nameof thefile with an editor.
When you insertthis fileback into theproject,the errorshould be gone.

JJ.

translation from german

Hello Irena,

Tryto go in folder that you see, the pathyoucanalsofindin the "preferences".
Entersin the project folderand then"Library".
Look for the "index.xml" fileand rename itfor example in "index.xml.old".
Thenrenamethe file"backup.xml"in "index.xml".
If you have troubleyou canalsozipthe original file"index.xml"andattachhere soit can test.

Hello. I renaimed the files. Nothing happened. The same error. Here you have original file index.xml. Riccardo, can you test it? Thank you a lot.

Regards, Irena

Hello Irena,

can you attach the screenshot of the error appear when you create the file .iwzip please?

Check that image is in best quality.

Hello. Here you have screenshot of what happened when I try to export-import iwzip file.

Regards, Irena

Hello Irena,

i attach the correct file (index.xml), copy the index.xml in the library folder and try again.

Let me know.

Hello. I'm sorry, I wasn't at home for last 2 weeks and I'm late with the answer. I did what you said and nothing happened. I still can't export iwzip file. Any new idea, please?

Regards, Irena

Hello Irena,

can you attach the screenshot of new error please? Probably there is a different error in your project.

Let me know.

Hello. Here I send the new screenshot.

Thank you.

Regards, Irena

Hello Irena,

i am sorry but your image is in bad quality, please write the errorr or attach a image in better quality please.

Let me know.

Sorry. Here you have a better image of error.

Thank you.

Regards, Irena

Hello Irena,

i fix the error.