I cannot get an mp4 file to play. I update Adobe Flash player still no video. 
Autor: Felicia H.
Visited 575,
Followers 1,
Udostępniony 0
First, I am super new at website creation. I am trying to attach an mp4 video to my home page. I updated adobe flash and checked that the plugin was enabled. I am using IE and Chrome to preview the video.Please help.
Posted on the
Hello Felicia,
In the first instance can you please confirm that the video file has been encoded as per the description in the following FAQ?
https://helpcenter.websitex5.com/post/53536
It would also be helpful if you were able to post a link to the site in question, if it is online.
If the issue is restricted to the preview mode only, then please read through the following thread:
https://helpcenter.websitex5.com/post/125712
Many thanks,
Paul