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Mandar V.
Mandar V.
User

Email form not working, machine hangs while submitting this page  en

Autor: Mandar V.
Visited 941, Followers 2, Udostępniony 0  

I am your software user since last 6-7 years.
Recently I purchased Website X5 12.
Using this software I created couple of websites; but they age showing many problems.
Please visit Hotel Opal's website, specially following 3 pages which includes a form
1. http://hotelopal.co.in/contact.html
2. http://hotelopal.co.in/reservation.html
3. http://hotelopal.co.in/faq.html

All three pages hang up while submitting them after feeling up forms.

Kindly let me know what is the issue ?

Thanks with regards

Posted on the
6 ODPOWIEDZI
Andre E
Andre E
Moderator

Is it solved if you set the email script to a lower value?

Try it, in step4 -> datamangement, find left below the mail scripts, adjust upload site, then refresh with F5, and try the form again.

the latest x5 uses offcource the latest scripts, it could be that the provider and the scrip of x5 are slightly different, that's why there are several too choose from.

Hope this helps.

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Posted on the from Andre E
Mandar V.
Mandar V.
User
Autor

Thanks Andre E (Moderator).

Will try as you have suggested.

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Posted on the from Mandar V.
Andre E
Andre E
Moderator

Your Welcome,

let me know if you have more questions.

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Posted on the from Andre E
Mandar V.
Mandar V.
User
Autor

Dear Andre E,

I tried couple of times. But any how it is not working..

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Posted on the from Mandar V.
Andre E
Andre E
Moderator

Then I would check with your hostingcompany, maybe they use authenticated smtp for mailing. x5 can be set up for that as well.

But ask them first or check the FAQ section at your hosting company.

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Posted on the from Andre E