hi

I am unsure as to why this is happening, try creating a new project and see if it happens again this could be an isolated issue with your project and not the software. If it continues uninstall x5 and reinstall it to see if that fixes the issue.

regards

jamie

Thank you for you time Jamie.

It happens on any project, so I will uninstall and try again.

Cheers,

Hello Phil,

What exact error you get when this happens?

In case you get the crash report can you please open the details tab and copy the content of it and paste it here?

Many thanks!

Hi I have tried to uninstall / reinstall still get the same issue. As soon as I click the photograph to add I get this on the screen, please see first attachement, which then asks me to close the programme, please see second attachement. I click close and it closes.

Please help

To go with above post.

Hellp Phil,

We do no longer offer technical support for Version 7 of the program like also for Version 8:

https://helpcenter.websitex5.com/post/101940

If you have any questions or issues concerning the functions in version 7 of WebSite X5 you will still be able to use the resources available here on Answers:

• You can use the search field to find the answer in other discussions opened in the past, or look into the published FAQs;

• You can ask other users for advice and talk with the community.

Many thanks!