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Luis F.
Luis F.
User

HTML CODE not working  en

Autor: Luis F.
Visited 2601, Followers 1, Udostępniony 0  

hello , i am in a laptop trying to add a html code, it pastes but when i clik OK there is nothing inside the code. 

what do i do ?

Posted on the
7 ODPOWIEDZI - 1 POMOCNY
Paul M.
Paul M.
Moderator

Hello Luis,

Please provide further information... as much as possible.  For example, what is the exact code you are trying to paste?

Kind regards,

Paul

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Posted on the from Paul M.
Luis F.
Luis F.
User
Autor

<iframe src="//player.vimeo.com/hubnut/album/4082739?color=44bbff&amp;background=000000&amp;slideshow=0&amp;video_title=1&amp;video_byline=1" width="1200" height="720" frameborder="0" webkitAllowFullScreen mozallowfullscreen allowFullScreen></iframe>

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Posted on the from Luis F.
Paul M.
Paul M.
Moderator

I am unable to reproduce your problem using the code supplied, Luis.

At this stage we will ask Incomedia for their comments.  Please allow 24/48 hours for a response from the support team.

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Posted on the from Paul M.
Luis F.
Luis F.
User
Autor

I think it might be the laptop. It doesnt happen on Desktop. Any specific update needed? its strange

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Posted on the from Luis F.
Paul M.
Paul M.
Moderator

While you are waiting you could check that you have all Windows updates installed and especially all updates related to the Microsoft .NET framework, as WebSite X5 relies on this for correct operation.

Please also let the support team know which version of Windows you are using.

The latest release of WebSite X5 is 12.0.8.29  -  if necessary you can update within the software itself, or alternatively download the most recent setup file here:

https://answers.websitex5.com/profile/downloads

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Posted on the from Paul M.
Luis F.
Luis F.
User
Autor

i re installed from scratch. Fixed. Thank you 

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Posted on the from Luis F.
Luis F.
Luis F.
User
Autor

hello, ok , so the same issue is happening after the first upload. 

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Posted on the from Luis F.