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Luis F.
Luis F.
User

HTML CODE not working  en

Auteur : Luis F.
Visité 2596, Followers 1, Partagé 0  

hello , i am in a laptop trying to add a html code, it pastes but when i clik OK there is nothing inside the code. 

what do i do ?

Posté le
7 RéPONSES - 1 UTILES
Paul M.
Paul M.
Moderator

Hello Luis,

Please provide further information... as much as possible.  For example, what is the exact code you are trying to paste?

Kind regards,

Paul

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Posté le de Paul M.
Luis F.
Luis F.
User
Auteur

<iframe src="//player.vimeo.com/hubnut/album/4082739?color=44bbff&amp;background=000000&amp;slideshow=0&amp;video_title=1&amp;video_byline=1" width="1200" height="720" frameborder="0" webkitAllowFullScreen mozallowfullscreen allowFullScreen></iframe>

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Posté le de Luis F.
Paul M.
Paul M.
Moderator

I am unable to reproduce your problem using the code supplied, Luis.

At this stage we will ask Incomedia for their comments.  Please allow 24/48 hours for a response from the support team.

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Posté le de Paul M.
Luis F.
Luis F.
User
Auteur

I think it might be the laptop. It doesnt happen on Desktop. Any specific update needed? its strange

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Posté le de Luis F.
Paul M.
Paul M.
Moderator

While you are waiting you could check that you have all Windows updates installed and especially all updates related to the Microsoft .NET framework, as WebSite X5 relies on this for correct operation.

Please also let the support team know which version of Windows you are using.

The latest release of WebSite X5 is 12.0.8.29  -  if necessary you can update within the software itself, or alternatively download the most recent setup file here:

https://answers.websitex5.com/profile/downloads

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Posté le de Paul M.
Luis F.
Luis F.
User
Auteur

i re installed from scratch. Fixed. Thank you 

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Posté le de Luis F.
Luis F.
Luis F.
User
Auteur

hello, ok , so the same issue is happening after the first upload. 

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Posté le de Luis F.