WebSite X5Help Center

 
Frank L.
Frank L.
User

My template is gone  en

Autor: Frank L.
Visited 2152, Followers 1, Udostępniony 0  

I just opened my website and my template was gone and replaced with a differant one. WHen searching through the templates I cannot find the one I have been using for the past 4 years. How do I get it back?

Posted on the
5 ODPOWIEDZI
Andre E
Andre E
Moderator

Do you have a backup, this is probably the easyest, if you can't find the template in any option in the template selection (step1).

If you have an older template then it's goed to create it in a new version as custom template so you can always fall back on that.

Else try this backup option it also works for v12.

Make first a copy of your project in step5. Then get an older copy with your template.

from this post: https://helpcenter.websitex5.com/post/47713

open it then save it in custom library.

open your saved project (latest) then add the template from custom liibrary.

Czytaj więcej
Posted on the from Andre E
Frank L.
Frank L.
User
Autor

OK, now I have a copy that apperas it will have my template from the icon in the open project window. But I cannot open it.

It says it cannnot find library.xml

Czytaj więcej
Posted on the from Frank L.
Frank L.
Frank L.
User
Autor

I have about a dozen versions going back to 2012 but cannot get any to open without the error "cannnot find library.xml"

What can I do?

Czytaj więcej
Posted on the from Frank L.
John S.
John S.
User

Hello Frank

Maybe You simply should try to uninstall and then install the X5 Evolution 12 again.

Kind regards

Schwartz

Czytaj więcej
Posted on the from John S.
Incomedia
Claudio D.
Incomedia

Hello Frank,

Are you trying ot open the older versions of the project made with a different version than Version 12?

If yes these projects cannot be opened directly but must be imported as IWZIP file otherwise it won't find the necessary files.

Many thanks!

Czytaj więcej
Posted on the from Claudio D.