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Preben L. S.
Preben L. S.
User

How to see html5 in edge in x5 v.13 preview window?  en

Autor: Preben L. S.
Visited 1311, Followers 1, Udostępniony 0  

I have just installed WebSite X5 v.13.

I am able to see htlm5 flash video in explorer and chrome preview version but not in microsofts internet edge version. Can enyone please help how to see mp4 videos in Edge.

kindly

Preben

Posted on the
11 ODPOWIEDZI
Incomedia
Claudio D.
Incomedia

Hello Preben,

Does it appears any error or message in EDGE?

Check if EDGE is updated to the latest release.

Many thanks!

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Posted on the from Claudio D.
Preben L. S.
Preben L. S.
User
Autor

Hello Claudio D.

In X5 vers. 13 I can preview video in Chrome and Explorer but I can not se the very same video in Edge.

1) I do not get any error message in EDGE

2) This is the update vers given in settings in EDGE :

           Microsoft Edge 38.14393.0.0

           Microsoft EdgeHTML 14.14393

Kindly

Preben

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Posted on the from Preben L. S.
Esahc ..
Esahc ..
Moderator

Preben, any chance you could post a link so we can see if it's only your problem, or everyones problem?

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Posted on the from Esahc ..
Preben L. S.
Preben L. S.
User
Autor

Hello Esahc

I hope you can use the attached link to a picture of my preview in Edge. Else you are very kind to revert.

Kindly

Preben

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Posted on the from Preben L. S.
Esahc ..
Esahc ..
Moderator

Preben, can you upload your site?

If you don't want it on your official site yet, perhaps to a temporary directory on your host.

I agree the video is not playing on your copy of edge, but I'd like to see if it works on mine.  It is also possible that when uploaded to the web, the video may play.

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Posted on the from Esahc ..
Preben L. S.
Preben L. S.
User
Autor

Hello Esahc..
I dont know if I understand you correct?
I have not you dedicated any host so I am still working on my site. Could you pls shortly instruct me to what you want, pls?

Preben

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Posted on the from Preben L. S.
Esahc ..
Esahc ..
Moderator

If you are going to publish your site on the web (I use hostgator.com, but webhostingworld.net offer hosting for $US1.00 per month), you could create a directory in public_html and tell us what it is. If you upload your site there we could look.

For instance, I wanted to show Incomedia a problem, so I uploaded a website to public_html/lazy.  To open the site go to http://www.esahc.com/lazy

www.esahc.com is my website.

Have I helped or confused matters even more?

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Posted on the from Esahc ..
Preben L. S.
Preben L. S.
User
Autor

Hi Esahc,

I have styill not gone public on the web and I really dont want to publish on the web because of this problem right now. Hope this is okay with you.

If there is any other way I can give you acces please tell me how? I will gladly help you in bringing this problem forward to Incomedia.

Kindly

Preben

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Posted on the from Preben L. S.
Paul M.
Paul M.
Moderator

Hello Preben,

Claudio from Incomedia is following this thread, and I am sure he will revert to you shortly.

Kind regards,

Paul

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Posted on the from Paul M.
Preben L. S.
Preben L. S.
User
Autor

Hello Paul M.

Thanks to you and everybody else in your team for your efforts to try and help!

I look forward to hear again from you or Claudio.

Kindly

Preben

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Posted on the from Preben L. S.
Incomedia
Claudio D.
Incomedia

Hellp Preben,

From the issue it seems EDGE or is not able to show the HTML5 video or it cannot fidn the plugin which could be missing in EDGE.

It would be useful to see the website to test it on another computer to see if it depends on a missing plugin or something else.

Try to upload a test project with the same video on a subfolder and then write here the URL so I can test it.

Many thanks!

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Posted on the from Claudio D.