WebSite X5Help Center

 
Paul Clarke
Paul Clarke
User

Uploading website by ftp causes 403 errors.  en

Autor: Paul Clarke
Visited 2141, Followers 1, Udostępniony 0  

Using the built in FTP upload function of Website X5 causes the server to respond with Error 403.

If I simply use the Export to Disk function and point to the IIS/WWWROOT folder then it all works fine.

I am uploading to Windows Server 2008 R2 IIS Folder.

Posted on the
5 ODPOWIEDZI
Paul Clarke
Paul Clarke
User
Autor

I have watched the files being uploaded and the index.html, imsitemap.html, imsearch.php, sitemap.xml do not get uploaded when I upload by FTP.

Czytaj więcej
Posted on the from Paul Clarke
Paul Clarke
Paul Clarke
User
Autor

If I delete the files in the folder on the server, and then choose upload all website files to the internet, then they do get uploaded.

Czytaj więcej
Posted on the from Paul Clarke
Incomedia
Claudio D.
Incomedia

Hello Paul,

Have you verified you have the right permissions to export on this folder with your FTP account?

Have you tired to activate the passive FTP?

Many thanks!

Czytaj więcej
Posted on the from Claudio D.
Paul Clarke
Paul Clarke
User
Autor

Hi Claudio - Yes I have permissions and yes I have tried PASSIVE on and off.

Czytaj więcej
Posted on the from Paul Clarke
Incomedia
Claudio D.
Incomedia

Hello Paul,

The Error 403 comes from your hosting service since the permissions are not correct or it has been used a wrong protocol.

Test the connection and export also on another FTP client like as example Filezilla and then it this works use the same settings also in WebSite X5.

Many thanks!

Czytaj więcej
Posted on the from Claudio D.