Troubles with the version 13 
Autor: Rpsm V.
Visited 822,
Followers 1,
Udostępniony 0
Dear:
I use the x5 12 version and working super fine.
I saw the offer 50 % to upgrade to the 13 version.
I install the demo and is'nt working.
When I want to go to the homepag or other page than the software give a message like the attachment.
The offer 50% is till 31 october and I want this offer, but first working.
Regards Ruud
Posted on the
Hello Ruud,
Please try to reinstall the visual C++ 2010 library from following link:
https://www.microsoft.com/it-it/download/details.aspx?id=5555
Once done test the program again to see if then it works.
Please keep me updated.
Autor
Doesn't work I have a new version about visual C
Please resolve the following:
A newer version of Microsoft Visual C++ 2010 Redistributable has been detected on the machine.
Thanks Claudio D
Hello Ruud,
Try to install all windows updates if available and then test it again.
If this should not help go to Control Panel then choose Programs and Features and there uninstall Visual C++ 2010 and then reinstall it by using the link I wrote you in the previous post.
Many thanks!
Autor
Doesn't working ?? other options ?
Hello Ruud,
You could uninstall the visual C++ 2010 and then install it from the link I provided?
Do you receive still the same error message?
Many thanks!
Autor
Not working
(Platform: x64) 11-11-2016 5:39:05 .191 [EXCEPTION] Kan bestand of assembly Atalasoft.dotImage.Lib.dll of een van de afhankelijkheden hiervan niet laden. is geen geldige Win32-toepassing. (Uitzondering van HRESULT: 0x800700C1) Atalasoft.dotImage bij Atalasoft.Imaging.AtalaImage..cctor() 11-11-2016 5:39:05 .191 [EXCEPTION] De type-initialisatiefunctie voor Atalasoft.Imaging.AtalaImage heeft een uitzondering veroorzaakt. Atalasoft.dotImage bij Atalasoft.Imaging.AtalaImage..ctor() bij Atalasoft.Imaging.WinControls.Scrollport..ctor() bij Atalasoft.Imaging.WinControls.Viewport..ctor() bij () bij A.WN.GR() bij A.WN..ctor() bij A.JY.V(PaneEnum ) bij A.JY.I(PaneEnum ) bij A.JY.I(CY , PaneEnum ) bij A.UV.I(CY , PaneEnum ) bij A.UV.I(Object , HY ) bij A.FY.IR(PaneEnum ) bij A.TN.IR(Object , MouseEventArgs ) bij System.Windows.Forms.Control.OnMouseUp(MouseEventArgs e) bij DevComponents.AdvTree.AdvTree.OnMouseUp(MouseEventArgs e) bij System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) bij System.Windows.Forms.Control.WndProc(Message& m) bij System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) 11-11-2016 5:39:05 .128 [INFO] Loading System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 11-11-2016 5:39:05 .004 [INFO] Loading Atalasoft.dotImage.WinControls, Version=9.0.2.43320, Culture=neutral, PublicKeyToken=2b02b46f7326f73b 11-11-2016 5:38:53 .304 [INFO] Loading System.ServiceModel.resources, Version=4.0.0.0, Culture=nl, PublicKeyToken=b77a5c561934e089 11-11-2016 5:38:53 .208 [INFO] Loading System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 11-11-2016 5:38:53 .133 [INFO] Change time: 0 2016-11-11 18:38:53 11-11-2016 5:38:53 .133 [INFO] Change time: 0 2016-11-11 18:38:53 11-11-2016 5:38:53 .011 [INFO] wizPlanWebsite 11-11-2016 5:38:50 .631 [INFO] Loading System.Runtime.Serialization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 11-11-2016 5:38:50 .381 [INFO] Loading System.ServiceModel.Internals, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 11-11-2016 5:38:50 .303 [INFO] Loading SMDiagnostics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 11-11-2016 5:38:41 .614 [INFO] wizPageProperties 11-11-2016 5:38:39 .414 [INFO] Change time: 3 2016-11-11 18:38:39 11-11-2016 5:38:39 .414 [INFO] Change time: 3 2016-11-11 18:38:39 11-11-2016 5:38:39 .321 [INFO] wizPlanWebsite 11-11-2016 5:38:36 .575 [INFO] Change time: -8 2016-11-11 18:38:36 11-11-2016 5:38:36 .575 [INFO] Change time: -8 2016-11-11 18:38:36 11-11-2016 5:38:36 .435 [INFO] Change time: 3 2016-11-11 18:38:36 11-11-2016 5:38:36 .435 [INFO] Change time: 3 2016-11-11 18:38:36 11-11-2016 5:38:36 .403 [INFO] Change time: 0 2016-11-11 18:38:36 11-11-2016 5:38:36 .403 [INFO] Change time: 0 2016-11-11 18:38:36 11-11-2016 5:38:36 .403 [INFO] Change time: -9 2016-11-11 18:38:36 11-11-2016 5:38:36 .403 [INFO] Change time: -9 2016-11-11 18:38:36 11-11-2016 5:38:36 .357 [INFO] Change time: -8 2016-11-11 18:38:36 11-11-2016 5:38:36 .357 [INFO] Change time: -8 2016-11-11 18:38:36 11-11-2016 5:38:36 .138 [INFO] wizPageProperties 11-11-2016 5:38:04 .205 [INFO] wizPlanWebsite 11-11-2016 5:38:04 .111 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 11-11-2016 5:37:59 .587 [INFO] Change time: 5 2016-11-11 18:37:59 11-11-2016 5:37:59 .587 [INFO] Change time: 5 2016-11-11 18:37:59 11-11-2016 5:37:59 .587 [INFO] Change time: 4 2016-11-11 18:37:59 11-11-2016 5:37:59 .587 [INFO] Change time: 4 2016-11-11 18:37:59 11-11-2016 5:37:59 .587 [INFO] Change time: 3 2016-11-11 18:37:59 11-11-2016 5:37:59 .587 [INFO] Change time: 3 2016-11-11 18:37:59 11-11-2016 5:37:59 .587 [INFO] Change time: -8 2016-11-11 18:37:59 11-11-2016 5:37:59 .587 [INFO] Change time: -8 2016-11-11 18:37:59 11-11-2016 5:37:59 .587 [INFO] Change time: -9 2016-11-11 18:37:59 11-11-2016 5:37:59 .587 [INFO] Change time: -9 2016-11-11 18:37:59 11-11-2016 5:37:59 .556 [INFO] Change time: 0 2016-11-11 18:37:59 11-11-2016 5:37:59 .556 [INFO] Change time: 0 2016-11-11 18:37:59 11-11-2016 5:37:58 .729 [INFO] wizTemplateType 11-11-2016 5:37:38 .543 [INFO] Waiting 3 Threads 11-11-2016 5:37:38 .527 [INFO] Change time: 3 2016-11-11 18:37:38 11-11-2016 5:37:38 .527 [INFO] Change time: 3 2016-11-11 18:37:38 11-11-2016 5:37:38 .481 [INFO] Change time: 5 2016-11-11 18:37:38 11-11-2016 5:37:38 .481 [INFO] Change time: 5 2016-11-11 18:37:38 11-11-2016 5:37:38 .449 [INFO] Change time: 4 2016-11-11 18:37:38 11-11-2016 5:37:38 .449 [INFO] Change time: 4 2016-11-11 18:37:38 11-11-2016 5:37:38 .434 [INFO] Waiting 4 Threads 11-11-2016 5:37:38 .403 [INFO] Change time: 0 2016-11-11 18:37:38 11-11-2016 5:37:38 .403 [INFO] Change time: 0 2016-11-11 18:37:38 11-11-2016 5:37:38 .325 [INFO] Waiting 13 Threads 11-11-2016 5:37:38 .283 [INFO] Change time: -8 2016-11-11 18:37:38 11-11-2016 5:37:38 .283 [INFO] Change time: -8 2016-11-11 18:37:38 11-11-2016 5:37:38 .273 [INFO] Change time: -9 2016-11-11 18:37:38 11-11-2016 5:37:38 .273 [INFO] Change time: -9 2016-11-11 18:37:38 11-11-2016 5:37:38 .222 [INFO] Waiting 23 Threads 11-11-2016 5:37:38 .119 [INFO] Waiting 35 Threads 11-11-2016 5:37:38 .017 [INFO] Waiting 45 Threads 11-11-2016 5:37:37 .915 [INFO] Waiting 55 Threads 11-11-2016 5:37:37 .814 [INFO] Waiting 65 Threads 11-11-2016 5:37:37 .712 [INFO] Waiting 75 Threads 11-11-2016 5:37:37 .608 [INFO] Waiting 87 Threads 11-11-2016 5:37:37 .506 [INFO] Waiting 101 Threads 11-11-2016 5:37:37 .405 [INFO] Waiting 114 Threads 11-11-2016 5:37:37 .304 [INFO] Waiting 123 Threads 11-11-2016 5:37:37 .203 [INFO] Waiting 129 Threads 11-11-2016 5:37:37 .102 [INFO] Waiting 133 Threads 11-11-2016 5:37:37 .001 [INFO] Waiting 136 Threads 11-11-2016 5:37:36 .900 [INFO] Waiting 138 Threads 11-11-2016 5:37:36 .799 [INFO] Waiting 142 Threads 11-11-2016 5:37:36 .699 [INFO] Waiting 161 Threads 11-11-2016 5:37:36 .590 [INFO] Waiting 166 Threads 11-11-2016 5:37:36 .481 [INFO] Waiting 172 Threads 11-11-2016 5:37:36 .372 [INFO] Waiting 175 Threads 11-11-2016 5:37:36 .309 [EXCEPTION] De type-initialisatiefunctie voor Atalasoft.Imaging.AtalaImage heeft een uitzondering veroorzaakt. Atalasoft.dotImage bij Atalasoft.Imaging.AtalaImage..ctor(Stream stream) bij WebsiteX5.BL.ImageGenerator.ComputeImage(Boolean uploadVersion, ImageComputationStruct ics) bij WebsiteX5.BL.ImageGenerator.RunComputation(Boolean uploadVersion) bij WebsiteX5.BL.Pipeline.doOneComputation() 11-11-2016 5:37:36 .309 [EXCEPTION] De type-initialisatiefunctie voor Atalasoft.Imaging.AtalaImage heeft een uitzondering veroorzaakt. Atalasoft.dotImage bij Atalasoft.Imaging.AtalaImage..ctor(Stream stream) bij WebsiteX5.BL.ImageGenerator.ComputeImage(Boolean uploadVersion, ImageComputationStruct ics) bij WebsiteX5.BL.ImageGenerator.RunComputation(Boolean uploadVersion) bij WebsiteX5.BL.Pipeline.doOneComputation() 11-11-2016 5:37:36 .309 [EXCEPTION] De type-initialisatiefunctie voor Atalasoft.Imaging.AtalaImage heeft een uitzondering veroorzaakt. Atalasoft.dotImage bij Atalasoft.Imaging.AtalaImage..ctor(Stream stream) bij WebsiteX5.BL.ImageGenerator.ComputeImage(Boolean uploadVersion, ImageComputationStruct ics) bij WebsiteX5.BL.ImageGenerator.RunComputation(Boolean uploadVersion) bij WebsiteX5.BL.Pipeline.doOneComputation() 11-11-2016 5:37:36 .262 [INFO] Change time: -9 2016-11-11 18:37:36 11-11-2016 5:37:36 .262 [INFO] Change time: -9 2016-11-11 18:37:36 11-11-2016 5:37:36 .200 [EXCEPTION] De type-initialisatiefunctie voor Atalasoft.Imaging.AtalaImage heeft een uitzondering veroorzaakt. Atalasoft.dotImage bij Atalasoft.Imaging.AtalaImage..ctor(Stream stream) bij WebsiteX5.BL.ImageGenerator.ComputeImage(Boolean uploadVersion, ImageComputationStruct ics) bij WebsiteX5.BL.ImageGenerator.RunComputation(Boolean uploadVersion) bij WebsiteX5.BL.Pipeline.doOneComputation() 11-11-2016 5:37:36 .200 [EXCEPTION] De type-initialisatiefunctie voor Atalasoft.Imaging.AtalaImage heeft een uitzondering veroorzaakt. Atalasoft.dotImage bij Atalasoft.Imaging.AtalaImage..ctor(Stream stream) bij WebsiteX5.BL.ImageGenerator.ComputeImage(Boolean uploadVersion, ImageComputationStruct ics) bij WebsiteX5.BL.ImageGenerator.RunComputation(Boolean uploadVersion) bij WebsiteX5.BL.Pipeline.doOneComputation() 11-11-2016 5:37:36 .200 [EXCEPTION] De type-initialisatiefunctie voor Atalasoft.Imaging.AtalaImage heeft een uitzondering veroorzaakt. Atalasoft.dotImage bij Atalasoft.Imaging.AtalaImage..ctor(Stream stream) bij WebsiteX5.BL.ImageGenerator.ComputeImage(Boolean uploadVersion, ImageComputationStruct ics) bij WebsiteX5.BL.ImageGenerator.RunComputation(Boolean uploadVersion) bij WebsiteX5.BL.Pipeline.doOneComputation() 11-11-2016 5:37:36 .184 [INFO] Change time: -8 2016-11-11 18:37:36 11-11-2016 5:37:36 .184 [INFO] Change time: -8 2016-11-11 18:37:36 11-11-2016 5:37:35 .902 [INFO] wizGeneralSettings 11-11-2016 5:37:35 .528 [INFO] BoundingRect on browser 1: 29ms elapsed 11-11-2016 5:37:35 .498 [INFO] BoundingRect on browser 0: 23ms elapsed 11-11-2016 5:37:35 .472 [INFO] BoundingRect on browser 1: 22ms elapsed 11-11-2016 5:37:35 .449 [INFO] BoundingRect on browser 0: 27ms elapsed 11-11-2016 5:37:35 .421 [INFO] BoundingRect on browser 1: 63ms elapsed 11-11-2016 5:37:35 .357 [INFO] BoundingRect on browser 0: 28ms elapsed 11-11-2016 5:37:35 .328 [INFO] BoundingRect on browser 1: 38ms elapsed 11-11-2016 5:37:35 .289 [INFO] BoundingRect on browser 0: 73ms elapsed 11-11-2016 5:37:35 .209 [INFO] Width on browser 1: 57ms elapsed 11-11-2016 5:37:32 .090 [INFO] D:\\Documents\\Incomedia\\WebSite X5 v13 - Professional\\_temp_0ben63na | Server accepting requests 11-11-2016 5:37:31 .584 [INFO] Loading Atalasoft.Shared, Version=3.0.0.4, Culture=neutral, PublicKeyToken=2b02b46f7326f73b 11-11-2016 5:37:30 .788 [INFO] Loading Microsoft.WindowsAPICodePack, Version=1.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 11-11-2016 5:37:30 .773 [INFO] Loading Microsoft.WindowsAPICodePack.Shell, Version=1.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 11-11-2016 5:37:28 .464 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 11-11-2016 5:37:27 .996 [INFO] Loading Rebex.Net.Ftp, Version=3.0.4050.0, Culture=neutral, PublicKeyToken=1c4638788972655d 11-11-2016 5:37:27 .996 [INFO] Loading Rebex.Security, Version=1.5.4050.0, Culture=neutral, PublicKeyToken=1c4638788972655d 11-11-2016 5:37:27 .996 [INFO] Loading Rebex.Net.SecureSocket, Version=3.0.4050.0, Culture=neutral, PublicKeyToken=1c4638788972655d 11-11-2016 5:37:25 .515 [INFO] Loading CefSharp.OffScreen, Version=47.0.3.0, Culture=neutral, PublicKeyToken=40c4b6fc221f4138 11-11-2016 5:37:25 .484 [INFO] site | Server ready 11-11-2016 5:37:25 .484 [INFO] site | Server running on 127.0.0.1:8080 11-11-2016 5:37:19 .010 [INFO] Loading Accessibility, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a 11-11-2016 5:37:15 .501 [INFO] Loading System.resources, Version=4.0.0.0, Culture=nl, PublicKeyToken=b77a5c561934e089 11-11-2016 5:37:15 .303 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 11-11-2016 5:37:15 .246 [INFO] wizProjectSelection 11-11-2016 5:36:57 .637 [INFO] Loading System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 11-11-2016 5:36:56 .545 [INFO] wizStart 11-11-2016 5:36:56 .499 [INFO] Loading WebSiteX5.Resources, Version=13.0.0.8, Culture=neutral, PublicKeyToken=55265808593be4c5 11-11-2016 5:36:56 .467 [INFO] Loading CefSharp.WinForms, Version=47.0.3.0, Culture=neutral, PublicKeyToken=40c4b6fc221f4138 11-11-2016 5:36:56 .140 [INFO] Loading CefSharp, Version=47.0.3.0, Culture=neutral, PublicKeyToken=40c4b6fc221f4138 11-11-2016 5:36:56 .093 [INFO] Loading CefSharp.Core, Version=47.0.3.0, Culture=neutral, PublicKeyToken=40c4b6fc221f4138 11-11-2016 5:36:56 .015 [INFO] Loading WebSiteX5.Browser, Version=4.1.0.8, Culture=neutral, PublicKeyToken=90163a1b10d8b8a5 11-11-2016 5:36:55 .999 [INFO] Opening the Main Window 11-11-2016 5:36:55 .984 [INFO] Creating Wizard Manager 11-11-2016 5:36:55 .968 [INFO] Configuring Form Main 11-11-2016 5:36:54 .486 [INFO] Creating WBE 11-11-2016 5:36:54 .486 [INFO] Updating Libraries - End 11-11-2016 5:36:53 .956 [INFO] Updating PluginApps 11-11-2016 5:36:53 .940 [INFO] Plugin apps libary cannot sync remote apps list: System.InvalidOperationException (Kan type System.String niet converteren naar type System.String[]) 11-11-2016 5:36:53 .940 [INFO] Loading System.Web.Extensions.resources, Version=4.0.0.0, Culture=nl, PublicKeyToken=31bf3856ad364e35 11-11-2016 5:36:53 .800 [INFO] Updating Templates 11-11-2016 5:36:52 .614 [INFO] Loading mscorlib.resources, Version=4.0.0.0, Culture=nl, PublicKeyToken=b77a5c561934e089 11-11-2016 5:36:52 .396 [INFO] Updating User Status 11-11-2016 5:36:52 .380 [INFO] Updating Libraries - Start 11-11-2016 5:36:52 .380 [INFO] Loading Libraries - End 11-11-2016 5:36:52 .349 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 11-11-2016 5:36:52 .333 [INFO] Loading Cart Steps Styles 11-11-2016 5:36:52 .302 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 11-11-2016 5:36:52 .209 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 11-11-2016 5:36:52 .193 [INFO] Loading Cell Formats 11-11-2016 5:36:51 .990 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 11-11-2016 5:36:51 .975 [INFO] Loading Atalasoft.dotImage, Version=9.0.2.43320, Culture=neutral, PublicKeyToken=2b02b46f7326f73b 11-11-2016 5:36:51 .959 [INFO] Loading Image Editor Properties 11-11-2016 5:36:51 .881 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 11-11-2016 5:36:51 .881 [INFO] Loading Templates 11-11-2016 5:36:51 .787 [INFO] Loading PluginApps 11-11-2016 5:36:51 .772 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 11-11-2016 5:36:51 .756 [INFO] Loading Buttons Styles 11-11-2016 5:36:51 .741 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 11-11-2016 5:36:51 .741 [INFO] Loading Buttons 11-11-2016 5:36:51 .444 [INFO] Loading Languages 11-11-2016 5:36:51 .429 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 11-11-2016 5:36:51 .413 [INFO] Loading Currencies 11-11-2016 5:36:51 .413 [INFO] Adding Font Family: ZWAdobeF 11-11-2016 5:36:51 .397 [INFO] Adding Font Family: Wingdings 3 11-11-2016 5:36:51 .397 [INFO] Adding Font Family: Wingdings 2 11-11-2016 5:36:51 .397 [INFO] Adding Font Family: Wingdings 11-11-2016 5:36:51 .382 [INFO] Adding Font Family: Wide Latin 11-11-2016 5:36:51 .382 [INFO] Adding Font Family: Webdings 11-11-2016 5:36:51 .366 [INFO] Adding Font Family: Vrinda 11-11-2016 5:36:51 .366 [INFO] Adding Font Family: Vladimir Script 11-11-2016 5:36:51 .366 [INFO] Adding Font Family: Vivaldi 11-11-2016 5:36:51 .366 [INFO] Adding Font Family: Viner Hand ITC 11-11-2016 5:36:51 .366 [INFO] Adding Font Family: Vijaya 11-11-2016 5:36:51 .351 [INFO] Adding Font Family: Verdana 11-11-2016 5:36:51 .351 [INFO] Adding Font Family: Vani 11-11-2016 5:36:51 .351 [INFO] Adding Font Family: VAGRounded BT 11-11-2016 5:36:51 .335 [INFO] Adding Font Family: Utsaah 11-11-2016 5:36:51 .335 [INFO] Adding Font Family: Tw Cen MT Condensed Extra Bold 11-11-2016 5:36:51 .319 [INFO] Adding Font Family: Tw Cen MT Condensed 11-11-2016 5:36:51 .288 [INFO] Adding Font Family: Tw Cen MT 11-11-2016 5:36:51 .288 [INFO] Adding Font Family: Tunga 11-11-2016 5:36:51 .288 [INFO] Adding Font Family: TRENDY 11-11-2016 5:36:51 .273 [INFO] Adding Font Family: Trebuchet MS 11-11-2016 5:36:51 .273 [INFO] Adding Font Family: Traditional Arabic 11-11-2016 5:36:51 .257 [INFO] Adding Font Family: Times New Roman 11-11-2016 5:36:51 .257 [INFO] Adding Font Family: Tempus Sans ITC 11-11-2016 5:36:51 .257 [INFO] Adding Font Family: Tahoma 11-11-2016 5:36:51 .257 [INFO] Adding Font Family: Symbol 11-11-2016 5:36:51 .257 [INFO] Adding Font Family: Sylfaen 11-11-2016 5:36:51 .257 [INFO] Adding Font Family: Swiss921 BT 11-11-2016 5:36:51 .257 [INFO] Adding Font Family: Swis721 BT 11-11-2016 5:36:51 .241 [INFO] Adding Font Family: Stencil 11-11-2016 5:36:51 .241 [INFO] Adding Font Family: Starliner BTN 11-11-2016 5:36:51 .241 [INFO] Adding Font Family: Space Bd BT 11-11-2016 5:36:51 .241 [INFO] Adding Font Family: SonicCutThru Hv BT 11-11-2016 5:36:51 .226 [INFO] Adding Font Family: Sonic XBd BT 11-11-2016 5:36:51 .226 [INFO] Adding Font Family: Sneakerhead BTN Shadow 11-11-2016 5:36:51 .226 [INFO] Adding Font Family: Sneakerhead BTN Outline 11-11-2016 5:36:51 .226 [INFO] Adding Font Family: Sneakerhead BTN Condensed 11-11-2016 5:36:51 .226 [INFO] Adding Font Family: Sneakerhead BTN 11-11-2016 5:36:51 .226 [INFO] Adding Font Family: Snap ITC 11-11-2016 5:36:51 .226 [INFO] Adding Font Family: SimSun-ExtB 11-11-2016 5:36:51 .226 [INFO] Adding Font Family: SimSun 11-11-2016 5:36:51 .226 [INFO] Adding Font Family: Simplified Arabic Fixed 11-11-2016 5:36:51 .210 [INFO] Adding Font Family: Simplified Arabic 11-11-2016 5:36:51 .210 [INFO] Adding Font Family: SimHei 11-11-2016 5:36:51 .210 [INFO] Adding Font Family: Shruti 11-11-2016 5:36:51 .210 [INFO] Adding Font Family: Showcard Gothic 11-11-2016 5:36:51 .195 [INFO] Adding Font Family: Shonar Bangla 11-11-2016 5:36:51 .195 [INFO] Adding Font Family: SHELMAN 11-11-2016 5:36:51 .195 [INFO] Adding Font Family: Segoe UI Symbol 11-11-2016 5:36:51 .195 [INFO] Adding Font Family: Segoe UI Semibold 11-11-2016 5:36:51 .195 [INFO] Adding Font Family: Segoe UI Light 11-11-2016 5:36:51 .195 [INFO] Adding Font Family: Segoe UI 11-11-2016 5:36:51 .195 [INFO] Adding Font Family: Segoe Script 11-11-2016 5:36:51 .195 [INFO] Adding Font Family: Segoe Print 11-11-2016 5:36:51 .195 [INFO] Adding Font Family: Script MT Bold 11-11-2016 5:36:51 .179 [INFO] Adding Font Family: Sakkal Majalla 11-11-2016 5:36:51 .179 [INFO] Adding Font Family: Rod 11-11-2016 5:36:51 .179 [INFO] Adding Font Family: Rockwell Extra Bold 11-11-2016 5:36:51 .148 [INFO] Adding Font Family: Rockwell Condensed 11-11-2016 5:36:51 .117 [INFO] Adding Font Family: Rockwell 11-11-2016 5:36:51 .117 [INFO] Adding Font Family: Realvirtue 11-11-2016 5:36:51 .101 [INFO] Adding Font Family: Ravie 11-11-2016 5:36:51 .101 [INFO] Adding Font Family: Rage Italic 11-11-2016 5:36:51 .085 [INFO] Adding Font Family: RADAGUND 11-11-2016 5:36:51 .085 [INFO] Adding Font Family: Raavi 11-11-2016 5:36:51 .085 [INFO] Adding Font Family: PUPPYLIKE 11-11-2016 5:36:51 .085 [INFO] Adding Font Family: Pristina 11-11-2016 5:36:51 .085 [INFO] Adding Font Family: PrimaSans BT 11-11-2016 5:36:51 .085 [INFO] Adding Font Family: PRETEXT 11-11-2016 5:36:51 .085 [INFO] Adding Font Family: Poor Richard 11-11-2016 5:36:51 .085 [INFO] Adding Font Family: PMingLiU-ExtB 11-11-2016 5:36:51 .085 [INFO] Adding Font Family: PMingLiU 11-11-2016 5:36:51 .085 [INFO] Adding Font Family: Playbill 11-11-2016 5:36:51 .070 [INFO] Adding Font Family: Plantagenet Cherokee 11-11-2016 5:36:51 .070 [INFO] Adding Font Family: Persia BT 11-11-2016 5:36:51 .054 [INFO] Adding Font Family: Perpetua Titling MT 11-11-2016 5:36:51 .007 [INFO] Adding Font Family: Perpetua 11-11-2016 5:36:50 .992 [INFO] Adding Font Family: Parchment 11-11-2016 5:36:50 .992 [INFO] Adding Font Family: Papyrus 11-11-2016 5:36:50 .976 [INFO] Adding Font Family: Palatino Linotype 11-11-2016 5:36:50 .961 [INFO] Adding Font Family: Palace Script MT 11-11-2016 5:36:50 .961 [INFO] Adding Font Family: OPENCLASSIC 11-11-2016 5:36:50 .961 [INFO] Adding Font Family: Onyx 11-11-2016 5:36:50 .961 [INFO] Adding Font Family: Old English Text MT 11-11-2016 5:36:50 .929 [INFO] Adding Font Family: OCR A Extended 11-11-2016 5:36:50 .914 [INFO] Adding Font Family: Nyala 11-11-2016 5:36:50 .914 [INFO] Adding Font Family: NSimSun 11-11-2016 5:36:50 .914 [INFO] Adding Font Family: Nightclub BTN UltraCn 11-11-2016 5:36:50 .914 [INFO] Adding Font Family: Nightclub BTN Cn 11-11-2016 5:36:50 .914 [INFO] Adding Font Family: Nightclub BTN 11-11-2016 5:36:50 .914 [INFO] Adding Font Family: Niagara Solid 11-11-2016 5:36:50 .898 [INFO] Adding Font Family: Niagara Engraved 11-11-2016 5:36:50 .898 [INFO] Adding Font Family: NEOLITH 11-11-2016 5:36:50 .898 [INFO] Adding Font Family: NATURALBORN 11-11-2016 5:36:50 .898 [INFO] Adding Font Family: Narkisim 11-11-2016 5:36:50 .898 [INFO] Adding Font Family: MV Boli 11-11-2016 5:36:50 .898 [INFO] Adding Font Family: MT Extra 11-11-2016 5:36:50 .898 [INFO] Adding Font Family: MS UI Gothic 11-11-2016 5:36:50 .898 [INFO] Adding Font Family: MS Reference Specialty 11-11-2016 5:36:50 .867 [INFO] Adding Font Family: MS Reference Sans Serif 11-11-2016 5:36:50 .851 [INFO] Adding Font Family: MS Reference 2 11-11-2016 5:36:50 .836 [INFO] Adding Font Family: MS Reference 1 11-11-2016 5:36:50 .836 [INFO] Adding Font Family: MS PMincho 11-11-2016 5:36:50 .836 [INFO] Adding Font Family: MS PGothic 11-11-2016 5:36:50 .836 [INFO] Adding Font Family: MS Outlook 11-11-2016 5:36:50 .836 [INFO] Adding Font Family: MS Mincho
Hello Ruud,
Did you receive an error message while reinstalling Visual C++?
Try also to install the other versions:
2012 - https://www.microsoft.com/en-us/download/details.aspx?id=30679
2013 - https://www.microsoft.com/en-us/download/details.aspx?id=40784
2015 - https://www.microsoft.com/en-us/download/details.aspx?id=48145
Once done reinstall the program and then test it again.
many thanks!
Autor
sorry not working.. I think the sofware missing files....
give me the full installation and I pay the 50% offer in my first message.
when it is working I pay
Hello Ruud,
Did you receive any errror message while reinstalling the Visual C++ libraries?
Which windows version are you using?
Many thanks!
Autor
windows 7 and the attachment in the topic before is the last message.
the software missing a .ddl file I think
why working the 12 version good and the 13 not.
if the sofware writer not good write the sofware for all windows version, than we have this problem.
if whit all the trying for the version 13 the version 12 stopped I have with costumers big troubles.
Autor
Hello Ruud,
The issue comes from a missing or not correctly working file on your computer required to run the program. The program itself has all the files but it uses these windows frameworks to run and these needs to be installed on windows.
Did you always install the x86 and x64 version of all these Windows components?
Many thanks!
Autor
Dear Claudio
I delete all the component and it was empty in the configuration mode bye sofware.
The X5 13 do not starting... only te screen that he want to start.
I install again the component als before and again not working.. the same problem..
now for the last time ... my surgest and your suggest is'nt working...
I stop with the program if not working normal... sorry
Hello Ruud,
What exactly did you remove?
Do you refer to the Visual C++ libraries?
Can you please try to start windows in safe mode and then test if so the program can be started?
Many thanks!
Autor
I delete all the Visual C ++ and install your version and not working
I start the software also in safe mode and not working...
the same screen
Hello Ruud,
Please try to uninstall the program and then delete the content in following folder:
C:\Users\ YOUUR WINDOWS USERNAME \AppData\Local\Incomedia\WebSite X5 v13 - Professional Demo
Once done reinstall the program and test it again.
If also this should not help install the updates of all the programs installed on your computer like adobe or Microsoft office.
Many thanks!
Autor
not working
Hello Ruud,
In thiss case repair the .NET Frameworks by following these steps:
To repair the .NET Frameworks 3.5 and 4 you need as first to use following cleanup tool to remove .NET 4:
http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip
Once done go to Control Panel then choose Programs and Features and then click on Turn Windows features on or off. Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1
This procedure can take some time to deactivate and activate .NET 3.5.1 and once done reinstall .NET 4 after downloading it from following link:
http://www.microsoft.com/en-us/download/details.aspx?id=17718
Many thanks!
Autor
I did try this... the whole pc going unstable..
I stop with this
many thanks for your advise
Regards Ruud
***
Hello Ruud,
This procedure will not make the pc unstable since you just repair the .NET Frameworks by reinstalling them.
How is the pc unstable?
Which exact issue you experience?
Many thanks!
Autor
He don't want install the Net framework again and also my version 12 was stopped.
Only what I can do is the system bring back in te past with system recovery till begin october
Hello Ruud,
Once you reinstall the .NET Frameworks Version 12 will work normally.
How exactly is the PC unstable?
Many thanks!