WebSite X5Help Center

 
John P.
John P.
User

Credits doesn't work  en

Autor: John P.
Visited 2191, Followers 2, Udostępniony 0  

Hey, i have 13 credits which expires 1st of april. So i tried buying something for 10 credits, but this always comes up: 

Generic Error.

Go to the My credits page for information on credits and how to buy them.

What's wrong, and how can i use up my Credits before they expires?

John

Posted on the
3 ODPOWIEDZI - 1 POMOCNY
Mark O.
Mark O.
User

I have exactly the same issue as well. 58 credits and I cant buy anything... just 'generic error'.

This happens from within the program AND on the marketplace.

Czytaj więcej
Posted on the from Mark O.
Incomedia
Elisa B.
Incomedia

Hello guys, 

unfortunately we have had problems within the Marketplace. The irregularuty has been solved, you should have no problems now. 

Please let me know if you can purchase correctly. Thanks. Kind regards.

Czytaj więcej
Posted on the from Elisa B.