WebSite X5Help Center

 
Myron A.
Myron A.
User

Social Icons Object Isn't Installed  en

Autor: Myron A.
Visited 1679, Followers 1, Udostępniony 0  

I am trying to edit the Social Media links in the Footer of the Restaurant Template that I purchased from Incomedia. There is a message that says "The Social Icons object isn't installed." Refer to the attached screen shot.

I'm using X5 Professional 13, and I believe it includes all the Social Media features. I don't understand this message and I don't know how to fix this problem.

Please let me know how to get access to the Social Media buttons and edit their links. 

Posted on the
4 ODPOWIEDZI
Andre E
Andre E
Moderator

There are many objects that you can install later, the social icon object is one of them. Some are free some are not.

You can find them in any page in step4, press top right buttun manage, then use button on top to refresh / update this page.

Look for the social part and install the free social icons. thats it, press ok and you have the social icons, you can select them by using the the filter next to the manage button on any page or in the header or footer. In your  case it's already in the template so they should directly work.

Czytaj więcej
Posted on the from Andre E
Myron A.
Myron A.
User
Autor

I followed the steps you provided above, however, nothing has changed. The message still says "The Social Icons object isn't installed." Therefore, I still cannot access any of the Social features in order to enter my own links. Very sad!

Czytaj więcej
Posted on the from Myron A.
Myron A.
Myron A.
User
Autor

OK... I figured it out. This issue is now resolved. laughing

Czytaj więcej
Posted on the from Myron A.
Andre E
Andre E
Moderator

ok, thanks for the feedabck, glad it's solved.

Best regards

Czytaj więcej
Posted on the from Andre E