WebSite X5Help Center

 
Eduard B.
Eduard B.
User

My x5 pro v14 slowed down and freezing  en

Autor: Eduard B.
Visited 2313, Followers 1, Udostępniony 0  

Hallo , my v 14 pro by editing slowed down and sometimemes wait for open something to edit or by saving take wery long times...

Or the soft dont work and after close ewerithing and need again open the project and again its werry slow by any moving in soft. 3 times I lost the full project by waitng time for save the project . Dont allow to doo nothing its freezing and close the the soft and after open it again its writting somethings like: the project was not closed propertly or its in use... after to reload it , say not posible to open it - some error ... also from backup dont allow to do something...

Posted on the
7 ODPOWIEDZI
Incomedia
Claudio D.
Incomedia

Hello Eduard B.,

Before it was working faster?

Do you experience this only on one project?

How big is this project? Which windows version do you use?

Have you tried tried to remove older Backup copies of the project?

Select it and then click on the right on backup and then delete the older copies and then test it again.

Many thanks!

Czytaj więcej
Posted on the from Claudio D.
Eduard B.
Eduard B.
User
Autor

Freezing , need to wait about 2-4 min to do any next step....

I found the problem...

If in one page I use it on 100% , full page with no more space to insert anithing . Afte splitting one big page to 2  smaler pages work better and faster...

Freezing , need to wait about 2-4 min to do any next step....

Windows 10 64bit

Now I think I lost the finish projetk , if I try to open it , it say something like:

the project is in use or was bad closed,

OK

after it say:

eror by load loading the project 

There is an errorin XML document (0, 0).]

I have the project online on server but now I dont have a work file.

Its posible to download with Filezila the page and any way to repair my work file??

Thanks

Eduard

Czytaj więcej
Posted on the from Eduard B.
Esahc ..
Esahc ..
Moderator

Eduard, if you open wx5, highlight your project, select backup and choose a backup file, you should then click redo.

Czytaj więcej
Posted on the from Esahc ..
David Wilson
David Wilson
User

Im having the same problem since the last update, its very slow

Czytaj więcej
Posted on the from David Wilson
Eduard B.
Eduard B.
User
Autor

Hallo , backup direct in x5 not work  , no one....but I open the folder whre is the project saved, delete the project.iwprj2.Then I copy from folder backup the biggest and last backup.iwprj2 and rename it to project.iwprj2.

With this I save my lost project , and now work but if I insert in one page lot of text areas with lot of efects and pictureswith efects is freezing and sloving down...Some times no posible to close it or save it , or delete or do somethig do do.... And also after waitng 5 min. the windows go to reboot or restar with blue screen with ''YOUR PC RAN INTO A PROBLEM THAT IT COULDN T HANDLE AND NOW IT NEEDS TO RESTART. After this no way to open the last opened project. Lost.... 

If I try to open it - the project was not closed propertly or its in use , after error screen...

Now If I have long page I split it to 2 or 3 pages and work fine...

No good if I use one page project - slowing down an My PC with WIN 10 , SSD hdd , 16GB ram Intell I5 is werry qiuck ...

Also the dinamic content by editig online is slow if I have there more than 10 pictures...

Czytaj więcej
Posted on the from Eduard B.
Incomedia
Claudio D.
Incomedia

Hello Eduard,

Having a lot of content with many effects on one page requires a lot of resources since it has to be applied for all the breakpoints and it is better in this case to separate it in more pages so also for who opens the website the page will load faster.

Many thanks!

Czytaj więcej
Posted on the from Claudio D.