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Alex E.
Alex E.
User

Send Button not updating in different languages  en

Autor: Alex E.
Visited 2220, Followers 1, Udostępniony 0  

Hi all,

when creating sites in different languages, in general it translates the automated words into that chosen language - however, this does not apply to certain items, e.g. the "Send" button: even when manually changing it at forms_submit in the language settings, it does not change on the site. This applies for German, Russian etc.

Programm fault or how to solve it?

Thanks, Alex

Posted on the
12 ODPOWIEDZI - 1 PRAWIDłOWA ODPOWIEDź
Andre E
Andre E
Moderator
Najlepszy Użytkownik miesiąca EN

Maby it is more common to use send, even in other languages, i don't know.

But a solution is there you can change these settings your self.

goto the button on the right of the langiage section in Step1, there you can search and change all language translations made by x5.

see also the help file: http://help.websitex5.com/en/v15/pro/gestione_lingue.htm

Best regards,

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Posted on the from Andre E
Alex E.
Alex E.
User
Autor

Hi Andre,

thanks for your reply. However, that's not the issue as I know how to do that ;)

The issue is that although the correct translations are already preset by incomedia, the program does not even use those words. You know what I mean? It's already there, not inserted by me. But the program does not use it on the site. It's a software problem.

Best regards

Alex

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Posted on the from Alex E.
Incomedia
Stefano G.
Incomedia

Hi Alex,

In a test project I made in v15, I can see the value presented correctly : 

Could it be that something is off in that particular project?

What if you try in a new different project? Does it happen there too?

Let me know

Stefano

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Posted on the from Stefano G.
Andre E
Andre E
Moderator
Najlepszy Użytkownik miesiąca EN

Or try a full upload ( or remove old site from ftp server and then do a full upload and test again.

If still no result and a new project does also not work, reinstall x5.

if a new project worrks correct then export project in step 5, then import again and see (after full upload) if it then works.

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Posted on the from Andre E
Alex E.
Alex E.
User
Autor

Hi Stefano,

yes tried with a different project and a new project too. All items are correctly changed when changing the language except for the Send button - in any language. So I guess I try the reinstallation of X5 V15 now according to Andre.

I'll keep you posted.

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Posted on the from Alex E.
Alex E.
Alex E.
User
Autor

I'm getting nuts :D I deinstalled X5 V15, then completely cleaned the computer, reinstalled V15, opened it...all projects are already there and the problem is the same... What to do now? I mean, this Send Button is not a major problem as everyone understand "send", however, it should not be like that...

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Posted on the from Alex E.
Alex E.
Alex E.
User
Autor

Hi Stefano,

in a new project now it translates the "send" button correctly. I can only assume that when I copy the projects from English into German and Russian to adjust the respective content, it somehow only does not translate the "send" button for whatever reason. 

What could be another option? Reprogramm German and Russian, just taking over the template I created and then do all pages again? That will be quite some work...

Thanks

Alex

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Posted on the from Alex E.
Andre E
Andre E
Moderator
Najlepszy Użytkownik miesiąca EN

Is it in preview also wrong? Try preview with ctrl key and see if this helps, if it does, then de a full upload 

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Posted on the from Andre E
Alex E.
Alex E.
User
Autor

Yes, also wrong in preview. Just in this second I think I found the solution, I reprogrammed that particular page and seems to be working in Russian, will try the same in German now.

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Posted on the from Alex E.
Alex E.
Alex E.
User
Autor

Andre, Stefano - thanks to both of you.

Actually now I found the real solution: When copying the project which includes, of course, the email form, the automated fields are translated according to the language database of incomedia. But since you can manually also change the content of the "send" button in the style menu, it obviously does not do that automatically as it has been copied from the other project. So I now changed the content of the "send" button ;)

Such an easy thing but I didn't think of such an easy solution. Thanks guys for your input!

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Posted on the from Alex E.
Andre E
Andre E
Moderator
Najlepszy Użytkownik miesiąca EN

ok, thx for the feedback Alex!

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Posted on the from Andre E