No email to purchaser and seller when item is purchased 
Autor: Kent B.
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garethbowyer.com
when someone purchases an item, confirmation emails are not being sent/received by the purchaser or the website owner.
This has been working OK for several years but has suddenly stopped working.
I had set the email script to low-level script. Since failure of email I reset scipt to PHP. Still no result.
Any suggestions please.
regards
Kent
Posted on the
Autor
user's order confirmation e-mail not sent
email address for receiving orders nothing received
Hi Kent,
thank you for your message.
You have already created another message about this issue: https://helpcenter.websitex5.com/pl/post/196204 you can follow that post to find the solution.
I ask you kindly to open only one post for question: It’s better for you, because you need to follow less posts, and also for the community, that can use better the internal search engine.
Thanks! Kind regards.