Hello

Around two weeks ago I updated the software from v16 to version 16 and got a message stating update successful to v16. Furthermore, on my account profile there is the licence key for v16.

Hower, a short while ago logged into WebX5 and realized it hasn't been actually updated. To be sure I checked the WebX5 folders and v16 is not there as per attached image.

For the record, I have Windows 7 Home as Operating System.

Do you have any thought about a way to get v16 properly installed?

Regards