Incomedia server failure, update protectionAutor: Andrzej K.
On Saturday afternoon, the helpcenter didn't work until the evening and the program could not connect to the Incomedia server (all its versions). In addition to asking for clarification of this problem and the inconveniences (for example, I could not run all the free templates that I had not used before - this is my old request that Incomedia allows them to download to disk after installation, not just as they will be needed), I have other thoughts about the program.
Apparently buying a program I have the lifetime license. However, it turns out that when Incomedia's server falls, your comapny will be acquired by another company with programm off, server failures, hacker attack and other similar programs will work in a limited functionality (without most free templates) and only until the system is reinstalled, because even if you have a setup file on the disk, without activating on Incomedia servers the program will not "run", your additional objects and patterns will not be available. I will not mention about credits bought and saved virtually on your servers.
The question then is how Incomedia intends to allow use of the license without time-limit, since without Incomedia (or rather its servers), the programm is functionally limited and may stop working at any time. It seems to me that you should allow access to additional facilities purchased on a similar way as paid templates (which are downloaded as a file to be run). I assume that it would also be useful to installs that will be able to run without connecting to the server, only with valid licence codes but this may be issued at the time of closing Incomedia (or not - I don't know).