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Henrie D.
Henrie D.
User

The Search Engine does not work  en

Autor: Henrie D.
Visited 1184, Followers 1, Udostępniony 0  

When using the Search function on a live site I get error message:

 HTTP ERROR 500, This Page does not work.

I am using version Professional 17.0.8. It used to work before.

Thanks, Henrie

Posted on the
8 ODPOWIEDZI - 1 POMOCNY - 1 PRAWIDłOWA ODPOWIEDź
Andre E
Andre E
Moderator

It works on my test site, is latest version.

Try a full upload, then refresh webpage with F5 key and test again.

Else please provide an webadres.

thx!

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Posted on the from Andre E
Henrie D.
Henrie D.
User
Autor

Hello Andre, Thank you for your reply. I did a full upload, and a refresh, but this does not help. Result is the same. 

The site is www.syldesign.nl.

Thanks, Henrie

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Posted on the from Henrie D.
Henrie D.
Henrie D.
User
Autor

I just see that more is not working, The forms Contact and Nieuwsbrief on the top-right corner are also not working.

They give the same error message.

So it looks scripting is not working. Should I check someting on the server what is missing?

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Posted on the from Henrie D.
Henrie D.
Henrie D.
User
Autor

I uploaded a complete older version of the site of mid October to a test directory on the server, and for that version all scripts are working fine. So the server has no problems with scripting.

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Posted on the from Henrie D.
Incomedia
Stefano G.
Incomedia

Hi Henrie

Are you having issues only with v17 projects? Perhaps your server is running a PHP version lower than 5.6

If so, ask your hosting's support to upgrade that for you, and you should be good to go. V17 requires at least PHP version 5.6 or higher to run properly

Let me know if that fixed it for you

Thank you

Stefano

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Posted on the from Stefano G.
Henrie D.
Henrie D.
User
Autor

Hello Stefano,

The site from October is generated with V16, and that one is running fine. So it may be the PHP version on the server. I will check with the hosting company what PHP version is running and check if they can upgrade.

Thanks so far,

Henrie

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Posted on the from Henrie D.
Andre E
Andre E
Moderator

Henrie,
normally you can do this yourself in your personal admin page of your webhost.

Else check there FAQ

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Posted on the from Andre E
Henrie D.
Henrie D.
User
Autor

Hello Stefano, Andre,

The PHP version on the server has been upgraded and know it works again.

Thanks for the support, 

Henrie

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Posted on the from Henrie D.