WebSite X5Help Center

 
Henrie D.
Henrie D.
User

The Search Engine does not work  en

Author: Henrie D.
Visited 1052, Followers 1, Shared 0  

When using the Search function on a live site I get error message:

 HTTP ERROR 500, This Page does not work.

I am using version Professional 17.0.8. It used to work before.

Thanks, Henrie

Posted on the
8 ANSWERS - 1 USEFUL - 1 CORRECT
Andre E
Andre E
Moderator

It works on my test site, is latest version.

Try a full upload, then refresh webpage with F5 key and test again.

Else please provide an webadres.

thx!

Read more
Posted on the from Andre E
Henrie D.
Henrie D.
User
Author

Hello Andre, Thank you for your reply. I did a full upload, and a refresh, but this does not help. Result is the same. 

The site is www.syldesign.nl.

Thanks, Henrie

Read more
Posted on the from Henrie D.
Henrie D.
Henrie D.
User
Author

I just see that more is not working, The forms Contact and Nieuwsbrief on the top-right corner are also not working.

They give the same error message.

So it looks scripting is not working. Should I check someting on the server what is missing?

Read more
Posted on the from Henrie D.
Henrie D.
Henrie D.
User
Author

I uploaded a complete older version of the site of mid October to a test directory on the server, and for that version all scripts are working fine. So the server has no problems with scripting.

Read more
Posted on the from Henrie D.
Incomedia
Stefano G.
Incomedia

Hi Henrie

Are you having issues only with v17 projects? Perhaps your server is running a PHP version lower than 5.6

If so, ask your hosting's support to upgrade that for you, and you should be good to go. V17 requires at least PHP version 5.6 or higher to run properly

Let me know if that fixed it for you

Thank you

Stefano

Read more
Posted on the from Stefano G.
Henrie D.
Henrie D.
User
Author

Hello Stefano,

The site from October is generated with V16, and that one is running fine. So it may be the PHP version on the server. I will check with the hosting company what PHP version is running and check if they can upgrade.

Thanks so far,

Henrie

Read more
Posted on the from Henrie D.
Andre E
Andre E
Moderator

Henrie,
normally you can do this yourself in your personal admin page of your webhost.

Else check there FAQ

Read more
Posted on the from Andre E
Henrie D.
Henrie D.
User
Author

Hello Stefano, Andre,

The PHP version on the server has been upgraded and know it works again.

Thanks for the support, 

Henrie

Read more
Posted on the from Henrie D.