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Steve A.
Steve A.
User

Admin panel Not displaying  en

Autor: Steve A.
Visited 1164, Followers 1, Udostępniony 0  

I am trying to access the admin panel from my phone.. Ive used the web address (which is an Https) followed by Admin/. It will let me log in, but then I recieve a ERR500 message.

The X5 manager app works ok, and displays the buttons for the push notifications.

I checked my server settings:

cPanel Version 78.0 (build 21)
Apache Version 2.4.39
PHP Version 7.1.27
MySQL Version 10.2.23-MariaDB-cll-lve
Architecture x86_64

The only thing ive done differently was to obtain an ssl certificate to change from http to https, which I have changed at step 1. Ive also added a tmp folder to the directory as suggested by another user. Ive uploaded the complete project again, and still no luck. 

I have also tied changing the admin pausername and password. 

Any help really appreciated as I would like to manage my blog comments from the admin panel.

Thanks

Posted on the
1 ODPOWIEDZI
Paul M.
Paul M.
Moderator

Hello Steve,

Can you try this link instead please?

https://yourdomainnamehere/admin/login.php

If that works then the issue is a misconfiguration on the server.

Also, can you reach the login screen and proceed correctly if you go via http:// as opposed to https:// ?

The particular error message you are getting strongly suggests a possible issue with erroneous redirects.  Are you using an .htaccess file on the server?

"Ive also added a tmp folder to the directory as suggested by another user"  -  what was the reasoning behind that, and where did you put this folder in relation to the WebSite X5 root directory?

Please keep us updated.

Kind regards,

Paul

https://webx5.pro

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Posted on the from Paul M.