Admin panel Not displaying
Author: Steve A.I am trying to access the admin panel from my phone.. Ive used the web address (which is an Https) followed by Admin/. It will let me log in, but then I recieve a ERR500 message.
The X5 manager app works ok, and displays the buttons for the push notifications.
I checked my server settings:
cPanel Version 78.0 (build 21)
Apache Version 2.4.39
PHP Version 7.1.27
MySQL Version 10.2.23-MariaDB-cll-lve
Architecture x86_64
The only thing ive done differently was to obtain an ssl certificate to change from http to https, which I have changed at step 1. Ive also added a tmp folder to the directory as suggested by another user. Ive uploaded the complete project again, and still no luck.
I have also tied changing the admin pausername and password.
Any help really appreciated as I would like to manage my blog comments from the admin panel.
Thanks
Hello Steve,
Can you try this link instead please?
https://yourdomainnamehere/admin/login.php
If that works then the issue is a misconfiguration on the server.
Also, can you reach the login screen and proceed correctly if you go via http:// as opposed to https:// ?
The particular error message you are getting strongly suggests a possible issue with erroneous redirects. Are you using an .htaccess file on the server?
"Ive also added a tmp folder to the directory as suggested by another user" - what was the reasoning behind that, and where did you put this folder in relation to the WebSite X5 root directory?
Please keep us updated.
Kind regards,
Paul
https://webx5.pro