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Jack R.
Jack R.
User

Media Player does not work, only plays 1-3 seconds of a song then hangs  en

Autor: Jack R.
Visited 1227, Followers 1, Udostępniony 0  

Our band's site https://www.cibolosprings.com has a few albums and have placed four of them in separate Media Players, they are on the MEDIA page.

Also on this page are links to some music videos we have produced.

I purchased the media player to help keep albums and songs together for sale, but the Media Player will only play a second or two of the first song selected then hangs.

I am now in version WebSite X5 Pro 2021.4.5 and using the "Band" template

Posted on the
5 ODPOWIEDZI
Aleksej H.
Aleksej H.
Moderator

Hello. You're right. This situation occurs in Google Chrome, but everything is fine in Mozilla Firefox.

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posted on the from Aleksej H.
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator

... it works for me, both on PC and smartphone ...
... the MUSIC page is heavy with too many simultaneous downloads ...
... it would be better to put the albums on their own individual pages ...

.

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Posted on the from  ‪ KolAsim ‪ ‪
Incomedia
Stefano G.
Incomedia

Hello Jack

I've tested this too on Chrome and I must say that everything works just fine for me

Could you please try the same on different browsers and devices? See if you notice the exact same issue on them

Keep me posted here after

Thank you

Stefano

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Posted on the from Stefano G.
Jack R.
Jack R.
User
Autor

Thank each of you for your quick responses. I was so discouraged for quite a while.

To me it needs to work on any browser as I cannot pick which browser a 'potential customer' will use. 

Taking each advice that was given it seems the solution was to put each album on it's own separate page. Although this is not ideal, it did solve the issue. I have played 3 simultaneous songs on Edge, Chrome, and iPhone from 3 separate pages without issue.

Stefano, the initial problem I had was on Edge in Windows 10.

Again, thank you very much

Jack

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Posted on the from Jack R.
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Jack R.
... ... ...  Taking each advice that was given it seems the solution was to put each album on it's own separate page. Although this is not ideal, it did solve the issue.  ... ... ... 

... perfect...
... you could also use links to these (hidden)  pages, with elegant openings in the showbox ...
... consider yourself a little ...

ciao

.

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Posted on the from  ‪ KolAsim ‪ ‪