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Miguel GONZALEZ LOPEZ
Miguel GONZALEZ LOPEZ
User

Shipping cost csv  en

Autor: Miguel GONZALEZ LOPEZ
Visited 475, Followers 1, Udostępniony 0  

Hello, when the program exports to csv by mail, the program creates 3 files (order_data.csv shipping_data.csv and user_data.csv) but it doesn't create the column "shipping cost".

In order_data.csv I only see "price" and "subtotal" of the products, but it does not include the shipping cost anywhere.

And in shipping_data.csv I don't see it either

Can someone help me?

Posted on the
6 ODPOWIEDZI
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posted on the from Aleksej H.
Miguel GONZALEZ LOPEZ
Miguel GONZALEZ LOPEZ
User
Autor

Thanks Aleksej!

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Posted on the from Miguel GONZALEZ LOPEZ
Incomedia
Stefano G.
Incomedia

Hello Miguel

I can confirm that this data will not come in either user_data nor order_data

Can you please attach here an example of file shipping_data.csv that you received so that I might verify it for you?

Keep me posted here

Thank you

Stefano

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Posted on the from Stefano G.
Miguel GONZALEZ LOPEZ
Miguel GONZALEZ LOPEZ
User
Autor

Empresa;Nombre;Apellidos;Dirección;CP;Ciudad;Provincia;Pais (ISO 3166/A2);Pais;Movil
empresa entrega;nombre entrega;apellidos entrega;direccion entrega;11111;ciudad entrega;provincia entrega;ES;Spain;111111111

In english:

Company; Name; Surnames; Address; CP; Town; Province; Country (ISO 3166 / A2); Country; Mobile delivery company; delivery name; surname delivery; delivery address; 11111; delivery city; province delivers; IT IS; Spain; 111111111

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Posted on the from Miguel GONZALEZ LOPEZ
Incomedia
Stefano G.
Incomedia

Hello Miguel

This document you mention is dedicated to showing the information entered by the user to process the order. This contains information such as the address but does not contain the shipping cost

As of now, you will not be able to include this information specifically in the CSV, but if that is okay with you, I will turn this topic into an Idea so that the idea for this improvement can be kept highlighted for the future

Let me know if you wish to proceed this way

Thank you

Stefano

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Posted on the from Stefano G.
Miguel GONZALEZ LOPEZ
Miguel GONZALEZ LOPEZ
User
Autor

Please, I need the shipping cost to appear in a CSV. I don't care which one.

I already knew that shipping_data.csv did not contain the shipping cost. You asked, not me. "This document you mention is dedicated to showing the information entered by the user to process the order. This contains information such as the address but does not contain the shipping cost"

Please implement this enhancement as soon as you can. Thanks.

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Posted on the from Miguel GONZALEZ LOPEZ