WebSite X5Help Center

 
Miguel GONZALEZ LOPEZ
Miguel GONZALEZ LOPEZ
User

Shipping cost csv  en

Author: Miguel GONZALEZ LOPEZ
Visited 100, Followers 1, Shared 0  

Hello, when the program exports to csv by mail, the program creates 3 files (order_data.csv shipping_data.csv and user_data.csv) but it doesn't create the column "shipping cost".

In order_data.csv I only see "price" and "subtotal" of the products, but it does not include the shipping cost anywhere.

And in shipping_data.csv I don't see it either

Can someone help me?

Posted on the
4 ANSWERS
Aleksej H.
Aleksej H.
Moderator
Best User of the month ENBest User of the month RU

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Read more
Posted on the from Aleksej H.
Miguel GONZALEZ LOPEZ
Miguel GONZALEZ LOPEZ
User
Author

Thanks Aleksej!

Read more
Posted on the from Miguel GONZALEZ LOPEZ
Incomedia
Stefano G.
Incomedia

Hello Miguel

I can confirm that this data will not come in either user_data nor order_data

Can you please attach here an example of file shipping_data.csv that you received so that I might verify it for you?

Keep me posted here

Thank you

Stefano

Read more
Posted on the from Stefano G.
Miguel GONZALEZ LOPEZ
Miguel GONZALEZ LOPEZ
User
Author

Empresa;Nombre;Apellidos;Dirección;CP;Ciudad;Provincia;Pais (ISO 3166/A2);Pais;Movil
empresa entrega;nombre entrega;apellidos entrega;direccion entrega;11111;ciudad entrega;provincia entrega;ES;Spain;111111111

In english:

Company; Name; Surnames; Address; CP; Town; Province; Country (ISO 3166 / A2); Country; Mobile delivery company; delivery name; surname delivery; delivery address; 11111; delivery city; province delivers; IT IS; Spain; 111111111

Read more
Posted on the from Miguel GONZALEZ LOPEZ