Emails 
Autor: Gert J.
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Followers 1,
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Dear Sir
My website and hosting is now on Website X5 Hosting, the emails are a problem because I only can receive emails now if it is send from website forms, when I send a email to the same emails using Outlook then I dont receive the email, this will be a problem because now no one is able to email me directly, if they dont email me via my website email forms then I wont receive the email. Maybe it is a settiong somewhere. I did test the website online email form, those emails I receive but not the other way around.
Can you maybe assist?
Kind Regards
Gert
Posted on the
Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.
Autor
Thank you so much Aleksej, I appreciate you
Hi guys,
I asked Support when I read it on the official page on september, 22: Email accounts
"After connecting your domain, create the email addresses you need."
https://www.websitex5.com/en/free-hosting.php
Here is Stefano's answer: https://helpcenter.websitex5.com/pl/post/244551
"Hello JiPeR
As you correctly understood, an actual email account where to receive emails can only be used only if you register a domain from an external provider and link it to the WebSite X5 hosting space, although your website will be able to send out emails anyway
This will be so until we've finished developing our own system to register the domain, which will come in the future but is currently not available now. It is mandatory as of now to purchase it from an external provider and link it
Should you have any other questions on the matter, I remain available here
Thank you
Stefano"
Be useful while waiting for Support's reaction?
Nice day,
J.P.
Autor
Dear Stefano, thank you for your answer, yes it will be nice if you can register the domains an online shopper I sometimes email the seller directly and never receive a reply because they face the same problem, I now understand why but before i knew this I always thought that the seller is not interested to communicate with me and made me no buying from him again, this will surely be a highlight for Website X 5 if they can do the domain registrations that will solve the problem.
Kind Regards
Gert