Peter, the easiest way to check is step 5, export project to disk. Choose your destination folder and proceed. This will generate your website locally. Unless you have changed the default settings you will find index.html or index.php in that folder.  Double click on it and it will open in your default browser.

I have marked your post for Incomedia's attention, but to resolve your problem, please provide the URL of your website.

Thank you for info. I set it to my websupport.sk In picture is URL rainbowcrystal.eu

Thank you for info. I sent your answer to my websupport.sk In picture is URL rainbowcrystal.eu

Esehca, I found index.php in WebsiteX5 Pro/RCshop/Preview/admin Is it the right - is need to make something with it?

Peter, you upload your website to rainbowcrystal.eu/web, is that where your hosting asked you to upload to? My hosting asks me to place my website in mydomain.com/public_html

Please check with your hosting for the correct destination, as it stands I cannot open anything to do with your website (even an empty folder should display in my browser but I get "forbidden") and I suspect htaccess needs to be modified. Your hosting support should be able to fix or advise.

I do not understand why your index file should be in the admin folder. Please create a folder on your PC eg c:\website then go to step 5, export project to disk, in destination navigate to the new folder. When done use windows explorer to look in c:\website and that is where the index file/s should be. Please advise if this is not the case.

I wanted to export to disc. Next i send picture. There is no button for export. When I click to Export, no work

there is picture

and next picture

I understand that index.php is created by itself when transferring a page to your hard drive or to a web space provider?

 good I uderstand it?

some index.php was created here but not in my project called RCshop

that's how my website www.rainbowcrystal.eu works. What I have created is visible. However, it is thanks to the support of my web storage provider that sent me the video ttps: //youtu.be/tznHU13vnu0? T = 232. I tried to find any information with your support https://guide.websitex5.com/en/support/home but I did not find anything. Or I searched badly. However, I recommend, for laymen like me, that you associate this video with this support of yours. Then everything was simple

Thank you

please Esahca, could you advise me how to say page scrolling? TERMS AND CONDITIONS are redirected to a new page (3) I would like the individual pages to be scrolled when moving the mouse to the text TERMS AND CONDITIONS. Like point 2 in the picture. Can you help me?

Peter, I see your website is online but sadly I do not understand the question. Hopefully someone who speaks your native language can assist without the intervention of translation. I have marked your post for incomedia's attention.

From what I see on the screenshot, example 2 is simply a level with pages in it. Are you wanting to be able to navigate to each page (as can be done thru the menu) or do you wish it to auto scroll to each page in time?

Good afternoon Peter

I've checked your website and I can see that it works fine now. I assume that the original issue is solved, correct?

If that's okay, we can move on to the next issue.

Unfortunately, I am too not sure about what you're asking for precisely. Would it be possible for you to try and explain what you're trying to achieve again so that I might provide better assistance for this?

Keep me posted here

Thank you

Stefano

Dear Stefano, I hope you will understand my pictures. I know, for me is it very hard to explain. I am not IT man

Thank you Peter

and this picture

Please, Stefano, for more help. I went to test the store, I made a fictitious order and I get a Generated error when registering. Where could be the problem?
I also don't know where a registered customer can log in to view their orders. It should be a customer account.

Thank you Peter

Hi Peter

The hosting given to you is simple and trial hosting. My advice is to work with a quality and reliable hosting company.

I don't know if this is the right answer from Support, a company like Incomedia. I bought your product, I study, I try, and I get into trouble. I've solved a lot. The latest, is, click on Add to Cart and nothing will happen. After a while, the message Generic error appears. If I can't fix the error, who do you think I should contact? Imagine you buy my product and you don't like it, you are not satisfied. But I will ignore you, how will you feel?

Thank you Peter

Good afternoon Peter

I've verified your Generic Error issue but it seems to have been solved. Is this correct?

I was able to complete an order on your website without any issue. Can you confirm this for me?

If I understand correctly your first question instead:

First, go inside the actual Terms and Conditions pages, and place anchors in certain points of the page.

Then you can go to Step 3 and create a Level. Then, you place other Levels beneath it:

Then, for each sublevel, click on Properties and configure the link to go to the various anchors:

Let me know if this works for you

Thank you

Stefano

Dear Stefan, yes, I have accepted your orders. However, this only works when setting up Shopping Cart - Send Orders - Send Data by Email. So I assume that if I want to use Website X5 Manager, I will not receive this information through this application.
Maybe today I will work on your solution design. Then I'll let you know if it works my way.
Thank you very much

Peter

I also forgot to say that when I received the email about the order, I also received an email message:
This is the mail system at host mail-proxyout-14.websupport.eu.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<***>: host mx.test.it [62.149.128.74] said: 550 5.1.1 <***>
recipient rejected (in reply to RCPT TO command)

Dear Stefano,

about undelivery email, I was finding my mistake. All is OK.

I want ask about Paypal button. I made a order with payment method Paypal. When I click clicked to Paypal button, redirected to my main page. I do not know repair redirect on www.paypal.com

Thank you, Peter

Good afternoon Peter

The issue with PayPal comes from the fact that in Step 5, when you export online, you inserted the wrong URL for your website

The correct one is

https://www.rainbowcrystal.eu/

Please replace your URL in Step 5 with this and upload the entire website again

Let me know if the issue is solved

Thank you

Stefano

GOOGLE TRANSLATE ---

Guten Tag Peter

Das Problem mit PayPal ergibt sich aus der Tatsache, dass Sie in Schritt 5 beim Online-Export die falsche URL für Ihre Website eingefügt haben

Das Richtige ist

https://www.rainbowcrystal.eu/

Bitte ersetzen Sie Ihre URL in Schritt 5 durch diese und laden Sie die gesamte Website erneut hoch

Lassen Sie mich wissen, ob das Problem gelöst ist

Danke

Stefano

Dear Stefano, PayPal seems to be working. I made about 15 orders, of which about 2-3 did not work.
I can still tell me if I want to do a non-language version, which all will be automatically translated narp. into English?

Thank you Peter

Dear Stefan, please advise me how to create an xml file for data routing to Heureka.sk , for example

Good afternoon Peter

Unfortunately, what you require seems to be more about custom codes rather than functionalities of the software itself

Unfortunately, the Staff cannot provide support for the creation of codes external to the software or the integration of external services like this Heureka that you're mentioning. I apologize for this

However, I will leave the topic open so that other users might eventually join the conversation and help you out with this

Thank you for your understanding

Stefano

No problem Stefano, thank you for info.

Hi Stefano, please, can you advise me if it is possible to make a bulk modification of the product. For example, I have 30 products and each product has the same description. So that I don't have to copy and paste the same text 30 times, I can make a bulk deposit for all 30 products
well thank you

Hello Peter

You can export the products as CSV from Step 1 -> Shopping Cart

Then, you can easily swap the description there, save the CSV file and import it back in again

This should make the changing of this piece of information pretty quick

Try this out and let me know if it works

Thank you

Stefano

Hi Stefano,

Unfortunately,  in csv it is very confusing and thus unusable. Maybe if the individual categories could be exported, it would probably be clearer.

Dear Stefan, please help. Please see the attached pictures. They will definitely help you understand my problem.
When ordering goods and choosing the PayPal payment option, the customer will be taken to a page where he is informed about the processing of the order and sending all the information by email. When a customer clicks on the Paypal button, he is redirected to the Slovak version and this can be confusing. I don't know how it should go properly or whether it should not be redirected to the language mutation in which the customer worked.
The same goes for payment. By clicking on Pay now on the order, the customer is always redirected to the basic language version - Slovak version. And it can also be confusing. Maybe that's why I don't have an order yet :-)
Please, can you explain to me how to proceed to adjust these redirects to the correct language mutation?
Then I have a problem with Website X5 Manager. I have everything installed, but in a month it still reports zero status in all indicators. I can't figure out where the mistake is.
I'd love for you to help me. Maybe others had a similar problem.

Thank you 

Peter

and now, there is payment problem

Hello Peter

The issue with the language redirect is this.

For everyone of your website, you need to change the URL in Step 5 accordingly.

For example:

In your main project, you need to write this as URL:

https://rainbowcrystal.eu/

In your EN project, you need to write this:

https://rainbowcrystal.eu/en

And so on.

You need to do this in Step 5 for every language of the project and then export the entire website online again

Please try this out and let me know if PayPal works then

Thank you

Stefano

Dear Stefano,
yes, i have made and functional 6 language mutations so far. Please, can you make one order in each language version (EN DE FR ES HU PL) to see how it goes? Of course without payment :-) Maybe it will be OK for you

Thank you Peter

Hello Peter

I've checked your EN website, but the error is still present:

As I mentioned, you need to open the EN project and change the URL in Step 5 to:

https://rainbowcrystal.eu/en

Or the payment will not work. You need to do this with every project in a subfolder

Do this first and let me know when it's done so that I might verify that

Thank you

Stefano

Hi Stefan, I'm sorry, but I don't know if we understand each other. Please see the picture to see which option is correct. https://www.rainbowcrystal.eu/web/en = / web / must be, because my provider has it so organized. Or please email me how it should look filled.

I understand correctly that Paypal is a Payment Gateway in this case

Than you 

Peter

Dear Stefano,very thanks. It seems that all is OK.

Thank you

Peter