I’m having some problems with WebSite X5 Pro that I would like to fix.

Here’s the story.  I wrote a web site for my wife’s business some years ago using WebSite X5 Pro and it needs some updating.  So I broke out WebSite X5.  It updated to the latest version I was licensed for, and then things started to go wrong.  Some relevant details:  I have version 2020.1.14, I’m running on Win10, and my host is Site5.  There are two problems

Problem 1

If I make a page with an index object on the left and rows with alternating text objects and white space on the right, then WebSite X5 freezes on me.  The save button does not light up when certain changes are made, and when I preview or move to another page the program just stops.  WebSite X5’s CPU load goes up to about 35%.  Sometimes it comes back after a couple of hours, but usually it just goes on until I’m out of patience and stop it from task manager.  I left it on overnight about 8 hours hoping an edit would go through yesterday but no luck.  This only happens when I get up to 9 or so text objects, with fewer it works fine.  It happens both on my working project and on an otherwise blank project with only the one page to test the bug.  It usually doesn’t freeze when I edit the content in a text object, but it always freezes when I try to move the index object or add new text objects.  Here’s the web site page that the software is failing on:  http://www.cummingschiropractic.com/testimonials.html (Earlier today WebSite X5 froze for only two hours and came back, so I was able to publish the page)  I read elsewhere that .Net can interfere with WebSite X5 so I turned it off on my computer, but it didn't help.  How do I fix this?  Or is it a bug that needs to be fixed by Incomedia?

Problem 2

I use an entry page to display different content for PC and mobile screens.  It worked before but failed after the update.  After quite a lot of digging I discovered that WebSite X5’s new php code uses a syntax that didn’t become legal until php 7.1, and my host was using php 5.3 for my site.  I updated the host settings to use php 7.4 and my site worked.  Yay.  However every time I upload a new version of my site to the host, it stops working again.  The host’s settings say it’s already running php 7.4, but the site won’t work until I set “use php 7.4” again.  Apparently there’s something about uploading the site or running it for the first time that sets the php version back.  I can do this every time I have to, but of course I’d rather find a one time solution.  How do I fix this?

I’ll just add that I’m really hoping the answer isn’t “buy a new license and see if the current version works,” as I’m very disinclined to spend money on software that I don’t even know will work.

Thanks in advance for any help.