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Kees W.
Kees W.
User

Websitex5 has to be reactivated over and over again  en

Autor: Kees W.
Visited 1565, Followers 1, Udostępniony 0  

I am trying to use version 2022.2.11 and the beta version 2022.3.4 side by side.

One problem is that I have to reactivate every time.

The activation key licence.iwl disappears and the program has to be reactivated.

The key licence.iwl is located in
C:/Users/keesw/AppData/Local/Incomedia/WebSite X5 - Professional

I use the program as administrator.

Posted on the
3 ODPOWIEDZI
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posted on the from Aleksej H.
Incomedia
Elisa B.
Incomedia

Hi! 

Please disable firewall and antivirus before starting the program: is the licence.iwl file still there?

Thanks! Kind regards.

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Posted on the from Elisa B.
Kees W.
Kees W.
User
Autor

Hello Elisa,

It is a strange problem!

If I want to start version 2022.2.11 after using 2022.3.4 I have to reactivate.

The license.iwl in C:\users... \Local\Incomedia\WebSiteX5-Pro has disappeared.

So I just have to reactivate 2022.2.11 again.

When using other versions of WebSiteX5 no problem at all. But as soon as I used 2022.3.4 the problem arises again.

regards,

Kees

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Posted on the from Kees W.