WebSite X5Help Center

 
Kees W.
Kees W.
User

Websitex5 has to be reactivated over and over again  en

Auteur : Kees W.
Visité 1563, Followers 1, Partagé 0  

I am trying to use version 2022.2.11 and the beta version 2022.3.4 side by side.

One problem is that I have to reactivate every time.

The activation key licence.iwl disappears and the program has to be reactivated.

The key licence.iwl is located in
C:/Users/keesw/AppData/Local/Incomedia/WebSite X5 - Professional

I use the program as administrator.

Posté le
3 RéPONSES
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Lire plus
Posté le de Aleksej H.
Incomedia
Elisa B.
Incomedia

Hi! 

Please disable firewall and antivirus before starting the program: is the licence.iwl file still there?

Thanks! Kind regards.

Lire plus
Posté le de Elisa B.
Kees W.
Kees W.
User
Auteur

Hello Elisa,

It is a strange problem!

If I want to start version 2022.2.11 after using 2022.3.4 I have to reactivate.

The license.iwl in C:\users... \Local\Incomedia\WebSiteX5-Pro has disappeared.

So I just have to reactivate 2022.2.11 again.

When using other versions of WebSiteX5 no problem at all. But as soon as I used 2022.3.4 the problem arises again.

regards,

Kees

Lire plus
Posté le de Kees W.