WebSite X5Help Center

 
Andy W.
Andy W.
User

Webp not showing images  en

Autor: Andy W.
Visited 866, Followers 1, Udostępniony 0  

Hi,

Just purchased the upgrade / Pro version today and switched on the webp for a new web site and the images aren't appearing.

https://accountancyemployment.co.uk/index.php

Anyone else having the same issues or have I missed something else that I need to do apart from the tick in this image.

Thanks as always.

Andy

Posted on the
4 ODPOWIEDZI - 2 USEFUL - 1 PRAWIDłOWA ODPOWIEDź
Daniel W.
Daniel W.
User
Najlepszy Użytkownik miesiąca DENajlepszy Użytkownik miesiąca EN

My Firefox browser says:

-----

HTTP Error 404.3 - Not Found The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map.

https://accountancyemployment.co.uk/images/accountancy-employment.webp

-----

Let's wait and see what the moderators can say or Incomedia.

Otherwise remove the mark at "WebP".

Czytaj więcej
Posted on the from Daniel W.
Daniel W.
Daniel W.
User
Najlepszy Użytkownik miesiąca DENajlepszy Użytkownik miesiąca EN

A little tip for users of WebSite X5 in the Evo version:

Open photos with the IrfanView program and save them in JPG format with "Quality = 70". This saves around 50% in file size compared to the original Pixabay photos.

Czytaj więcej
Posted on the from Daniel W.
Aleksej H.
Aleksej H.
Moderator

Hello. Judging by your mistake, this is due to the IIS server that you are using. The bottom page says: "This error occurs when the file extension of the requested URL is for a MIME type that is not configured on the server. You can add a MIME type for the file extension for files that are not dynamic scripting pages, database , or configuration files. Process those file types using a handler. You should not allow direct downloads of dynamic scripting pages, database or configuration files.". You may find it useful https://www.itnota.com/serving-webp-image-iis/
But it is better to contact the technical support of your hosting.

Czytaj więcej
Posted on the from Aleksej H.
Andy W.
Andy W.
User
Autor

Ah the hosting again! Thank you all for your quick feedback.  

Czytaj więcej
Posted on the from Andy W.