WebSite X5Help Center

 
Amira Omar Mohamed Abdelnabi
Amira Omar Mohamed Abdelnabi
User

Shopping cart in the header doesn't open  en

Autor: Amira Omar Mohamed Abdelnabi
Visited 1360, Followers 2, Udostępniony 0  

I have another problem.  Why when clicking the shopping cart in the header, it doesn't open the details of the order?

Posted on the
5 ODPOWIEDZI
Incomedia
Stefano G.
Incomedia

Hello Amira

In order to properly verify what the cause of this might be, I need to verify the website directly

Can you please let me know the URL of the website? I will check it for you

Thank you

Stefano

Czytaj więcej
Posted on the from Stefano G.
Incomedia
Stefano G.
Incomedia

Hello Amira

I've attempted to click the icon at the top and it always seems to work for me.

Can you try this from a different PC or browser?

Thank you

Stefano

Czytaj więcej
Posted on the from Stefano G.
Amira Omar Mohamed Abdelnabi
Amira Omar Mohamed Abdelnabi
User
Autor

Yes, that's because I inserted a normal icon and linked it to the cart status.

I am talking about the the cart that calculate the total amount and quantity of products.

Czytaj więcej
Posted on the from Amira Omar Mohamed Abdelnabi
Incomedia
Stefano G.
Incomedia

Hello Amira

Is that still somewhere on the website or did you completely remove it?

If possible, could you try and place it online again just temporarily somewhere?

I should be able to verify it for you then

I remain available here

Stefano

Czytaj więcej
Posted on the from Stefano G.