How many products can we add database (import)? 
Autor: Orhan Akcicek
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Hello,
May I ask, are there is any limit /quantity to add products database? When I add 5000-10.000qty
I have a problem getting results. Webshop page getting too slow or not open.
Second question, when I import CSV formatted product file to Website x5 pro. The software locked and the connection was down after upload to server.
Thanks for your answer
Orhan
Posted on the
Hello. As far as I know, there are no restrictions for importing products.
But 10,000 products can be a problem.
"I have a problem getting results. Webshop page getting too slow or not open." - try to divide products into categories and subcategories. And then display individual subcategories on the page. This can help increase the page loading speed of the site.
"Second question, when I import CSV formatted product file to Website x5 pro. The software locked and the connection was down after upload to server." - try splitting the import file into several parts. For example, for 500-1000 products.
Autor
Dear Aleks
Thanks for the answer I will try
Good luck to you.
Autor
Unfortunately, I doesn't work. When I import a new product to an additional 250+250 something happens. I don't know what ???
The product update and website link don't work.
There is the bug I think, I am not confident with this software, I have always had problems with the online shopping site.
I will change the software to another brand.
Customer support is also terrible, I feel alone. Nobody does solve my Windows 11 problem. I can use this software with Windows 11. There is no admin and supportter.
What technical teams are doing I really don't know. If you know any one from thecnical team please forward my message.
"The product update and website link don't work."Please explain step by step what is going on.Or send a video.
"Nobody does solve my Windows 11 problem." - I use the program in Windows 11. But I don't see the problem you described. Please send the import file. I will try to test it.
I sent a notification about your question to the company employees, expect an answer from them here in the comments.
Hello Orhan
There is no set limit to how many products you can add to your project, but 10000 is definitely a very high number.
If you're planning on adding even more products to your e-commerce, I would advise using a different tool to build this website specifically, possibly dedicated to e-commerce specifically.
Although WebSite X5 can take care of many needs for different websites, it might not be the best choice in all circumstances. E-commerce with such a big amount of products is one of those.
That being said, the number of products should not cause the issue you're mentioning, so the problem is likely somewhere else.
Can you please explain in more detail the issue as mentioned by Aleksej? I will assist you then
Thank you
Stefano
I warn users not to try to create a modern webshop in this application because i encountered big problems with payments, database manipulation, warehouse operations (pieces in the warehouse are not synchronized... So good luck...
Autor
Dear Stefano,
Thank you for mail.
I am really tired to explain always what happen with your software.
ı AM FOLLOWING UP ALL STEP TO UPLOAD PRODUCT AND FIRST I DID EXPORT AND I ADDED NEW PRODUCTS 500PCS MORE. EVERYTHİNG IS FINE TILL UPLOAD THE SITE TO THE SERVER. WHEN I AM CHECKING WEB SITE TROUGH THE YOUR FINAL STEP DOENST WORK. THE MESSAGE THIS SITE IS NOT REACHABLE.
So, I gave up purchasing updates any more.. I suppose using an online shop benefits your product but it is useless.
Payment, database management, warehouse management, cargo management etc...
I hope you can upgrade your software one day real online basewebsite software.
Thanks
Anyone who wants to run a shop has probably already looked at and maybe tried out a few other options, but was put off by either the monthly costs or the complexity, so they ended up with WebSite X5 - is that correct?
Hello Orhan
I'm sorry to hear that your experience with the software has been less than pleasant, however, I am of course fully committed to trying and helping you out with any issue you might be experiencing.
That being said, I think I am still lacking some important pieces of information to be able to help you properly.
You mentioned that "EVERYTHİNG IS FINE TILL UPLOAD THE SITE TO THE SERVER. WHEN I AM CHECKING WEB SITE TROUGH THE YOUR FINAL STEP DOENST WORK. THE MESSAGE THIS SITE IS NOT REACHABLE."
This is not clear to me. Do you get some kind of error message? Perhaps you can attach it here? If you try exporting again do you get the same exact error in the same place?
Please keep me posted on this here
Thank you
Stefano