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Zena H.
Zena H.
User

Roundcube not receiving incoming emails  en

Autor: Zena H.
Visited 568, Followers 1, Udostępniony 0  

Emails not working as of 26th March 2023 - Website x5 is my hosting service with Roundcube as the provided email software - emails are coming into my inbox from my website form, but nothing from anything externally. Have tested through family email and other external work apps. Please fix urgently as this is my work email.

Website is https://wakeup2life.co.uk

Posted on the
4 ODPOWIEDZI
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posted on the from Aleksej H.
Aleksej H.
Aleksej H.
Moderator

Have you checked sending mail in the admin panel? Did you get any errors?

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Posted on the from Aleksej H.
Incomedia
Elisa B.
Incomedia

Hi Zena, 

I am really sorry for this issue, and I confirm it has already been reported. We are currently at work to solve it in the shortest possible time. 

I will keep you posted. Thank you!

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Posted on the from Elisa B.
Incomedia
Elisa B.
Incomedia

Hi!

I confirm this issue has been solved.

Thanks! Kind regards.

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Posted on the from Elisa B.