WebSite X5Help Center

 
Georg V.
Georg V.
User

Website will not be exportetd to the internet  de

Autor: Georg V.
Visited 290, Followers 1, Udostępniony 0  

Since the Update to WebSite X5 pro 2024.2.8 the site cannot be exportetd to the internet.

The provider says the FTP-Server works fine, was tested with FileZilla and working with no errors.

The export stucks at testing the target...and program craches...

Posted on the
3 ODPOWIEDZI
Incomedia
Eric C.
Incomedia


Hello Georg,
I am sorry about the issue.
From what you have described, does the software completely closes/crashes during the export, rather than an error showing up and preventing the upload to finish?
Could you please provide me with a copy of the project with its FTP parameters, so that I can attempt to reproduce the situation?
You can export it in Step 5 - Export, choosing the Export the project option to generate an IWZIP file.
You can then upload the file with https://www.swisstransfer.com/ or similar services, and provide a download link at sales @ incomedia.eu.
Thank you.

Eric

Czytaj więcej
Posted on the from Eric C.
Georg V.
Georg V.
User
Autor

Hello Eric

Thanx for the answer, yes, the software freezes completely, and while hovering with the mouse over it, I am forced to close the program...

Yesterday once, it made the connection to the selected path, then it took extreeeeeemly long to upload even a small f.e. 56byte file...and finally didnt finish the upload...

I will export it as you have described and send it to you.

Sincerely George

Czytaj więcej
Posted on the from Georg V.
Incomedia
Eric C.
Incomedia

Hello Georg,
thank you, please notify me here when the upload ends and the project is sent, and I will download it.

Eric

Czytaj więcej
Posted on the from Eric C.