When attempting the 2024.2 update on my 5 year old Windows 10 laptop Website X5 Pro will no longer open. I am asked by Windows "do you want to make changes to this device", when I click "yes" nothing happens, no further action is evident.

I have tried uninstall & re-install a couple of times. Also tried installing the older version which was working well before the attempted update. Now it also will not open.

I am travellng for extended months, I am very busy, with little time to spend troubleshooting. Often I am in remote places with poor Internet connection. It is very frustrating to not be able to do design work through no fault of my own. If I had known there would be this problem I would not have attempted the update.
Apologies if a solution has already been posted, if so I was not able to find it in my search here.

Thanks,

James