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A J.
A J.
User

Program Keeps Requiring Activation  en

Autor: A J.
Visited 192, Followers 1, Udostępniony 0  

Hi,

The program keeps requiring me to activate it after having already done so, when not connected to the internet. Is there any way to fix this serious issue? 

Thanks in advance for any updates

Kind Regards

Posted on the
3 ODPOWIEDZI
Incomedia
Elisa B.
Incomedia

Hi there, 

please check if under C:\Users\ The Admin username \AppData\Local\Incomedia\ there is a folder called WebSite X5 - Pro and if the licence.iwl file is inside this folder.

If this folder exists and the file is there, copy the folder and paste it under c:\Users\ Your Windows username \AppData\Local\Incomedia and then start the program.

Thanks! Kind regards. 

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Posted on the from Elisa B.
A J.
A J.
User
Autor

Hello,

I did this but the program is still asking to activate when I'm not connected to the internet. 

How do I fix this serious issue? Thanks in advance for any help on this 

Czytaj więcej
Posted on the from A J.
Incomedia
Elisa B.
Incomedia

Hi!

Does this happen also if you start the software as administrator?

Thanks!

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Posted on the from Elisa B.