WebSite X5Help Center

 
Ad Bakker
Ad Bakker
User

Problems with content on modified pages  en

Autor: Ad Bakker
Visited 122, Followers 1, Udostępniony 0  

Hi,

I use W5 for a long time. Since the last update there were a few occasions I could not close W5 due the fact it stayed running continue. After stopping W5 (taskmanager) I could start W5 again, with a message about not closing the program correctly. I reconize this from years ago with W5.

Now I'm working at updating my content and this morning I saw that my text corrections didn't apear in de uploaded version of the website. This is something I didn't see the last weeks with updated iext.

I followed the suggestion to use more TXT modules and another formatting. Also this is nog effective. My deadline is August 1 2026 te relaese the new version. Somebody knows a solution?

Normal URL = www.onfgroepen.nl
TestURL=www.onfgroepen.nl/kios-50/

Thanks
Ad Bakker
the Netherlands

Posted on the
8 ODPOWIEDZI - 1 POMOCNY
Incomedia
Eric C.
Incomedia

Hello Ad,
I am sorry about the issue.
Are the modifications visible in preview mode?
Could you give an example of one of the changes you made, and how the text appears for you?
I remain available.

Czytaj więcej
Posted on the from Eric C.
Ad Bakker
Ad Bakker
User
Autor

Hi Eric,

Yes all was visible in preview mode. Since this morning I see some changes not in the preview. 

Is it an option to complete reinstall W5Pro after a complte uninstall of W5Pro ?

The website is working due the oldpages  so  perhaps  the  reinstall  can  do  some  thins.
BTW  in  this  window I need  two  ticks  at  the  spacebar   for  a space,  at the beginning it  was  correct  ;-)

Regards 
Ad

Czytaj więcej
Posted on the from Ad Bakker
Incomedia
Eric C.
Incomedia

Hello,
so the preview is also currently not showing the up-to-date contents for your page?
If so, I would recommend a clean reinstall as you mentioned.
The folders to be deleted with these steps usually do not contain any projects, that by default are stored at C:\Users\YourUsername\Documents\Incomedia\WebSite X5 - Pro, but you can check their contents to make sure of this.

1) Uninstall the software normally, from the Windows panel.
2) Go to the path C:\Users\YourUserName\AppData\Local\Incomedia and delete the folder corresponding to your version of the software (it should be WebSite X5 – Pro).
3) Go to the path C:\Program Files and, if it is present, delete the folder corresponding to your version of the software (it should be WebSite X5 – Pro)
4) Do the same at the path C:\Users\YourUsername\AppData\Local\Programs, deleting the folder WebSite X5 – Pro if present.
5) Restart the PC.
6) With VPN (if you use one), antivirus and firewall temporarily disabled, run as admin the installer you can find here: https://www.websitex5.com/download/v2026.2/wsx5_pro.exe

Make sure that WebSite X5 is set as an exception for VPN/antivirus/firewall afterwards, so that it is possible to leave them active when using the software.
I remain available.

Czytaj więcej
Posted on the from Eric C.
Ad Bakker
Ad Bakker
User
Autor

Addition:

It seems that all pages I modified are not showing the modifications in preview and Live.
When I go back to the  page  in  the devellopment  area  themodifications  are still  visible there.

It's not only text, also other objects will not update.

Action  on  my  side:
I  will  restart  all desktops I work  on.
After that I will test again. If all stays the same I will go back to earlier versions and will start again from the  backup where we have not the current problem.

Regards,

Ad

Czytaj więcej
Posted on the from Ad Bakker
Ad Bakker
Ad Bakker
User
Autor

Will do

Ad

Czytaj więcej
Posted on the from Ad Bakker
Ad Bakker
Ad Bakker
User
Autor

Eric,

I did a complete uninstall inclusive registry cleaning. After reinstall all went well but with opening W5pro the old versions were still available. After import an version 2 stage earlier the same problems still not working.
I have imported  4 versions earlier and that was working  as it should do.

For  me  it's  redo the  upgrades  and  look to avoid the  problems.

There  is one  thing  that  could  be  a cause  for  my  problems.  In  the  version  after  the  one  i use  now,  I did  a test  with the  dynamic  data  object,  so the extion we changed to  .php  Could  that be  a reason?

Thanks I keep you informed.

Regards,

Ad

Czytaj więcej
Posted on the from Ad Bakker
Incomedia
Eric C.
Incomedia

Hello Ad,
by old versions, are you referring to previous versions of the project you are working on?

The extension of the page or presence of the Dynamic Content should have no influence on this behavior, as PHP is not running when in preview mode, but you are already noticing issues in this phase.

Try to make gradual backups while adding the recent changes again, it could help in identifying what exactly triggered the issue.
I remain available.

Czytaj więcej
Posted on the from Eric C.
Ad Bakker
Ad Bakker
User
Autor

Eric

I made already gradual backups, so I went back 4 versions of thius week.
I did start a new project based on that beackup. I rearanged everything to my data SSD in my desktop, so there is a clean sheet to work from. Further I will do a step by step renew for the pages with a backup after ezch hour.

Thanks  for  the  support, keep you informed.

Ad

Note: The text area here is not working with the spce bar sometimes

Czytaj więcej
Posted on the from Ad Bakker