Emails send with the contact form 
Autor: Pascale B.
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I can't receive emails send with the email contact form from my website! The PHP5 at my server works just fine, what's the problem? Don't I need to fill in a script with more of my email details on your website?
Posted on the
Hello Pascale,
please open the programm "step 0" ->Preferences
Please change the E-Mail Form script type to: Low-level script.
kind regards,
Lisa
Autor
Dear Lisa,
I already did that... I found this in your FAQ section, stil doesn't work.
Kind regards,
Pascale
Hello Pascale,
does your server supports php5?
Can you send me the URL of your website as well as a screenshot of your settings for the email form?
Thank you,
Lisa
Autor
Hi Lisa,
Yes, my server supports PHP5... The URL iswww.brandfotografie.nland hereby also the screenshot. It's in Dutch, so if you need help, please let me know... Thanks for your help.
Kind regards,
Pascale
Autor
And hereby I also send you the screenshot of my Hosting Partner. As you can see the PHP5 is in use.
Kind regards,
Pascale
Autor
Anyone?
Hey Pascale,
please try this: open you page as admin: www.brandfotografie.nl/admin
there you should have the opportunitiy to click on "test" if the page turn green, everything should work, if the side turns red, there is a server problem
Please let me know the result.
Lisa
Autor
Dear Lisa,
I can't login, I tried to login with my username and password I use for my account on this website... Is this another login?
Kind regards,
Pascale
Autor
I found the login & password.
The third test failed. (Server Public Folder Path) I asked the provider to look into this.
And, the provider told me to use 'SMTP AUTH' in order to send mail. I can't find this option in website X5 anywhere, please help.
Kind regards,
Pascale
Hello Pascale,
there we have the problem: your server seems to use SMTP, which is not ot compatible with WebsiteX5.
I am sorry for this inconvenience.
kind regards,
Lisa
Move to a different hosting company....
Your Domain Name is not registered to you either? Check this out! Mr Brand!
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www.frankscybercafe.com
.
Autor
Thanks Lisa!