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Jean-claude S.
Jean-claude S.
User

Program crash  en

Autor: Jean-claude S.
Visited 2342, Followers 1, Udostępniony 0  

I'm using webX5 vers 10. I have imported the full site form previous version (9) and converted with the supplied tool. Each time I open an old page and want to edit a text object, the program crach. I lose also my previous version if I don't save it. I noticed this problem fro changing from version 8 to version 9. Was this problem not identified by other users? Thanks for a quick reply. Jean-Claude

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Greg D.
Greg D.
User

I am having the same problem, I have ver 10., when I open program to edit pages, it will close down by itself. I have just reloaded the program to a new computer and using the latest updates. Thank you to reply Greg D.

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Posted on the from Greg D.
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Claudio D.
Incomedia

Hello Jean-Claude,

Does it also happens with a new project?

If it happens also with a new project try to uninstall the .NET Framework 4.0 and then use following cleanup tool:

http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip

Once done reinstall the .NET Framework 4.0 by downloading from following link:

http://www.microsoft.com/en-us/download/details.aspx?id=17718

Please keep me updated.

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Posted on the from Claudio D.
Greg D.
Greg D.
User

Claudio,

I have tried what you suggested, however I still get the program crashing when I update pages, luckily the program saves itself and I ahave not lost anything. I have not tried to reinstall V.10, do you think doing this will help

Greg D.

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Posted on the from Greg D.
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Claudio D.
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Hello Greg,

Try to reinstall the program and then check if the same issue happens again. Please send me also a screenshot of the error message you get.

Many thanks!

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Posted on the from Claudio D.